REGULATORY SPECIALIST III - 79000512

State of Florida; Tallahassee (FL); Presencial; USD 42.000 - 54.000; Tempo integral

Resumo da vaga

Florida Department of Business and Professional Regulation in Tallahassee is seeking a Regulatory Specialist III to support cashiering and revenue processing within the Revenue Unit. The role requires precise handling of deposits, document imaging, and customer service responsibilities.

You will deposit batches, review documents, assist walk-in applicants, and participate in software testing and updates while maintaining compliance and accuracy in all transactions.

Qualificações

• At least one year of professional office experience.
• One year of Microsoft Office experience.
• Data entry experience.
• Experience profiling and validating documents in Versa Regulation and using OnBase.

Responsabilidades

• Serve as cashier and SME for the Revenue Unit.
• Deposit batches and reconcile payments.
• Scan, review, and submit remittances electronically.
• Backup Customer Service Window representative and assist walk-in customers.

Conhecimentos

Microsoft Word

Microsoft Excel

Data entry

Verbal & written communication

Office procedures

Ferramentas

OnBase document imaging

Versa Regulation

Descrição da vaga

Requisition No:885255

Agency: Business and Professional Regulation

Working Title: REGULATORY SPECIALIST III - 79000512

You must be employed by the Department of Business & Professional Regulation to be considered.

The Work You Will Do:

The staff member in this position serves as a cashier. This position will also serve as a Subject Matter Expert for the Revenue Unit on depositing and cashiering matters. The incumbent in this position performs the following work and other related activities:

• Timely deposit batches in the document imaging and single licensing systems. This includes all payments physically received by the bureau. Verify all information is accurate and reconciled prior to depositing.
• Scan, quality review, reconcile, and submit all remittances electronically to the department’s financial institution. Prepare physical deposits that need to be physically deposited offsite. Ensure that all validations are completed timely and accurately.
• Reconcile deposits from treasury. Dispose of retained remittances after they have reached their 90-day retention requirement.
• Review documents within the document imaging system and ensure that they are correctly indexed and profiled. Ensure that all documents profiled and records created or undated in the single licensing system are done so correctly and in accordance with established processing guidelines. Ensure that all validations are completed timely and accurately.

Serve as backup representative at the Customer Service Window.

• Welcome walk-in customers of the Department. Answer questions regarding the application process for CIU applicants. Accept applicant paper submissions to deliver to the Mail Intake Unit for profiling. Profile applications for walk in customers when they need their fingerprints scanned in person. Take payments for customers with open payment expectations. Instruct customers how to use our online services available in CSW to submit an application and make payments. Connect customers with the proper offices or boards if not handled by CIU. Secure money in safe until transported to the Revenue window and secure signed record of hand off.
• Participates in meetings and attends training sessions as scheduled. Participates in the testing of new application software and changes in processing procedures. Reports events, errors or trends to supervisor.
• Performs other related duties as required

Knowledge, Skills, and Abilities:

• Knowledge of the Department’s single licensing system
• Knowledge of the Department’s Document Imaging System
• Proficient ability in Microsoft Word and Excel
• Ability to plan, organize and coordinate work activities.
• Ability to communicate effectively and efficiently both verbal and written.
• Ability to establish and maintain effective working relationships with others.
• Basic Internet research and navigation.
• Basic writing and grammar skills.
• Must have at least one (1) year of professional office experience; and
• Must have one (1) year of Microsoft Office Experience; and
• Must have data entry experience; and
• Must have experience profiling and validating documents/applications in the department's single licensing system (Versa Regulation) and using the department’s document imaging system (OnBase).

Preferred:

• This Advertisement may be used to fill current and future vacancies for up to six months from date of closing.
• The applicant will be required to take a Skills Verification Test (SVT).
• Upon completion of the probationary period, candidate maybe eligible for a flex time schedule.

The Florida Department of Business and Professional Regulation requires all job applicants, interns, volunteers and contractors to pass a Level 2 background check as per Chapter 435, Florida Statutes which consists of fingerprinting and a check of local, state, and national law enforcement records. Employees will be retained in the state and national rap back program, providing real-time arrest hit notifications. This check must be completed before you can start working or contracting.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at [phone]. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

Special Reminders:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration.

If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.

NOTE:

This position requires participation in direct deposit.

The Florida Department of Business and Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at [phone]. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

The Florida Department of Business & Professional Regulation values the sacrifices veterans, and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is [e-mail].

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.