INVESTIGATION SPECIALIST II - 79011243

State of Florida; Miami (FL); On-site; USD 47,000 - 48,000; Full time

Job summary

The Florida Department of Business and Professional Regulation is seeking an Investigation Specialist II to analyze and investigate complaints alleging violations of Florida Statutes and Board Rules. This in-office role is part of the investigative team within the Bureau of Compliance.

Responsibilities include applying statutes, gathering statements, preparing letters and detailed investigative reports, and monitoring caseloads. Travel may be required and a valid Florida driver license is needed.

Qualifications

• Two years of investigative experience.
• Two years researching and analyzing statutory issues.
• Valid Florida Driver License.
• Case and non-related case travel.

Responsibilities

• Identify and apply specific portions of the Florida Statute with regard to allegations against an association.
• Review evidence to determine sufficiency for investigation.
• Make calls to witnesses, complainants, and respondents to obtain statements.
• Prepare written letters to complainants and respondents.
• Prepare detailed investigative reports outlining each investigated allegation.
• Maintain knowledge of the Department and other agencies for referral information.
• Monitor caseload to ensure timely processing.
• Communicate with the supervisor daily.
• Conduct case and non-related travel.
• Perform other related work as required.

Skills

Microsoft Office

investigative techniques

statutes & rules interpretation

interviewing & statement taking

evidence collection & analysis

investigations

report writing

communication skills

customer service etiquette

Education

Bachelor's degree OR Associate's degree + 2 years investigative experience

Job description

Requisition No: 879528

Agency: Business and Professional Regulation

Working Title: INVESTIGATION SPECIALIST II - 79011243

Pay Plan: Career Service

Position Number: 79011243

Salary: $1,808.49 - $1,856.49 Biweekly CAD included

Posting Closing Date: 11/09/2026

Total Compensation Estimator Tool

Division of Florida Condominiums, Timeshares and Mobile Homes

Investigation Specialist II

Position Number: 79011243

Hiring Salary: $1,808.49 - $1,856.49 Biweekly CAD included

Open Competitive

This ad will be used to fill multiple vacancies.

Our Organization And Mission

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

The Work You Will Do

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is part of the investigative team. It is responsible for analyzing and investigating incoming complaints alleging violations of Florida Statutes and Board Rules regulated by the Department.

Your Specific Responsibilities

• Identifying and applying specific portions of the Florida Statute with regard to allegations made against an association;
• Reviewing evidence provided to determine if the evidence is sufficient to move forward with an investigation.
• Making calls to witnesses, complainants, and respondents to obtain verbal and written statements;
• Preparing written letters to complainants and respondents;
• Preparing detailed investigative reports to outline each allegation that was investigated;
• Maintaining a wide range of general knowledge of the Department and other agencies’ functions in order to provide referral information to the public as needed;
• Effectively monitor caseload to ensure cases are processed in a timely manner;
• Communicating with the supervisor daily.
• Conducts case and non-related case travel.
• Performs other related work as required.

Knowledge, Skills & Abilities

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Skilled with attention to detail and critical thinking.
• Skilled with strong oral and written communication.
• Skilled with customer service etiquette.

Minimum Requirement

• Two years of investigative experience.
• Two years of experience in researching and analyzing statutory issues.
• Valid Florida Driver License
• Case and non-related case Travel

Preferred

• Bachelor's Degree from an accredited college or university; OR Associate's Degree from an accredited college or university and two years of investigative experience;
• Bilingual in both English and Spanish.

Benefits

The Benefits of Working for the State of Florida:

“ Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

NOTE : This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at [phone]. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.