REGULATORY CONSULTANT - 79001465

State of Florida; Tallahassee (FL); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Retirement package

Nine paid holidays and one personal

Paid annual leave up to 104 hours

Paid sick leave up to 104 hours

Health insurance coverage

Life insurance policy

Tuition waiver program

Résumé du poste

The Florida Department of Business and Professional Regulation (DBPR) seeks a Regulatory Consultant to join the Bureau of Compliance within the Division of Condominiums, Timeshares and Mobile Homes. You will analyze and investigate incoming complaints alleging violations of Florida Statutes and Board Rules, coordinate with investigative staff, and maintain detailed case files.

Ideal candidates will have investigative experience, be able to read and apply statutes, conduct interviews, and prepare

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Experience with investigating and analyzing statutory issues is preferred.

Responsabilités

• Examine and evaluate complaints against condo, timeshare, and cooperative associations.
• Review complaint forms for compliance with Florida Statutes and Board Rules.
• Obtain documentation, verify licensure, research history, and prepare investigative memos/reports.
• Maintain case files and monitor caseload for timely processing.
• Communicate updates to complainants and subjects in writing or by phone.
• Perform related tasks and special assignments as needed.

Connaissances

Investigative techniques

Statutes & rules interpretation

Interviews & statements

Evidence collection

Reporting & writing

Microsoft Office

Communication (oral & written)

Time management

Travel

Formation

Bachelor's Degree

Associate degree + 2 yrs exp

Bilingual: English/Spanish

Outils

None

Description du poste

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Agency: Business and Professional Regulation

Working Title: REGULATORY CONSULTANT - 79001465

Division of Florida Condominiums, Timeshares and Mobile Homes

Regulatory Consultant

Position Number: 79001465

**Open Competitive**

Our Organization and Mission:

License efficiently. Regulate fairly. Florida counts on the Department of Business and Professional Regulation (DBPR) to ensure important matters are handled well. Responsibilities range from ensuring the safety of food service, maintaining the integrity of real estate transactions, furthering the transparency of condominium governance, and overseeing the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently.DBPR’s stakeholders include these professionals and their customers alike.

Under the direction of Secretary Melanie S. Griffin, DBPR oversees many of Florida’s professions and industries in the areas above, and many more which can be seen on our website:http://www.myfloridalicense.com/DBPR/.

The Work You Will Do:

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is a part of the investigative team and is responsible for analyzing and investigating incoming complaints for alleged violations of Florida Statutes and Board Rules regulated by the Department.

Your Specific Responsibilities:

The incumbent in this position is responsible for examining and evaluating complaints against condominium, cooperative, and timeshare associations. This includes:

• Reviews complaint forms regarding a wide range of complex issues, in accordance with the Bureau of Compliance procedures, to determine compliance with the Florida Statutes and Florida Administrative Code, pursuant to chapters 718, 719, and 721, Florida Statutes.
• Analyze and review complaint forms to determine if sufficient evidence was provided or to obtain sufficient documentation, verify licensure, research prior complaint history, obtain other information necessary to prepare investigative memos/reports.
• Refer appropriate correspondence and cases to investigative staff with written analysis citing specific possible violation of the pertinent statute or rule.
• Requires consistent, timely, and precise updates and responses in either written or telephonic communication with complainants and subjects regarding complaints, updates, and inquiries submitted to the Division.
• Maintain case files; and effectively monitor case load to ensure cases are processed in a timely manner.
• Performs related work and special assignments as required.

Knowledge, Skills & Abilities:

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Skilled with attention to detail and critical thinking.
• Skilled in strong oral and written communication.
• Skilled in customer service etiquette.
• One year of investigative experience;
• One year of experience in researching and analyzing statutory issues.
• Case-related and non-related case Travel

Preferred:

• Bachelor's Degree from an accredited college or university; OR
• Associate's Degree from an accredited college or university and two years of investigative experience;
• Bilingual in both English and Spanish.

The Benefits of Working for the State of Florida:

“ Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration

If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.

The Florida Department of Business and Professional Regulation requires all job applicants, interns, volunteers and contractors to pass a Level 2 background check as per Chapter 435, Florida Statutes which consists of fingerprinting and a check of local, state, and national law enforcement records. Employees will be retained in the state and national rap back program, providing real-time arrest hit notifications. This check must be completed before you can start working or contracting.

The Florida Department of Business & Professional Regulation is committedto increasing recruitment and hiring of individuals with disabilities andimproving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at [phone]. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans, and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is [e-mail].

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.