Regulatory Office Assistant — Clerical & Customer Service

City and County of Honolulu, HI; Honolulu (HI); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Vacation

Sick leave

Holidays

Health insurance

Retirement plan

Free public transit

HGEA union

Job summary

The City and County of Honolulu, HI is seeking two full-time Office Assistants to deliver exceptional customer service and clerical support for the Honolulu Liquor Commission. These temporary roles end 6/30/27 with potential renewal and pathway to permanent positions.

The positions involve complex clerical work, reports, and license-related duties, including registration services and document processing, in a busy regulatory environment.

Qualifications

• Combination of education and experience substantially equivalent to graduation from high school, and two years of clerical experience.
• Knowledge of office practices and procedures; filing methods and systems; correct English grammar, spelling and word usage; operation and maintenance of common office machines and equipment; supervision principles.
• Ability to perform arithmetic computations; summarize and analyze materials and prepare reports; understand and interpret policies.

Responsibilities

• Perform senior level clerical work including preparing, checking, reviewing, evaluating, and refining forms and records.
• Prepare reports and maintain continuing records.
• Provide registration services (eg. liquor cards) to the public as required by law and Liquor Commission rules.
• Assist in intake review of liquor license applications and perform word processing and other clerical tasks.

Skills

Customer service

Clerical experience

Education

High school diploma or equivalent

Tools

Word processing

Job description

The City and County of Honolulu, HI is seeking two full-time Office Assistants to deliver exceptional customer service and clerical support for the Honolulu Liquor Commission. These temporary roles end 6/30/27 with potential renewal and pathway to permanent positions.

The positions involve complex clerical work, reports, and license-related duties, including registration services and document processing, in a busy regulatory environment.