POLICE COMMISSION SUPPORT CLERK (SR-12) [1 vacancy]

City and County of Honolulu; Hawaii; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Comprehensive health coverage

Retirement plan

Vacation & sick leave

Job summary

The City and County of Honolulu Police Commission is seeking a Police Commission Support Clerk in Honolulu. The role reports to the Executive Officer and handles walk-in complaints, notary work, and transcription, while assisting investigators with case files and preparing enclosures for signatures.

Responsibilities include researching public requests for records under Hawaii’s sunshine law. Applicants should have 3 years of clerical experience and a high school credential; notary commission is

Qualifications

• High school diploma or equivalent; relevant experience may substitute for education.
• Three years of clerical experience, including reviewing and processing police reports.
• Knowledge of filing methods and systems; strong grammar and spelling.
• Ability to transcribe from recordings and notes accurately and in a timely manner.
• Typing speed of 50 net words per minute.
• Ability to provide general information and direct inquiries to the appropriate personnel.
• Ability to write clear and concise reports.
• Ability to interact tactfully with officials, staff, and the public.
• Possession of a valid State of Hawaii notary public’s commission by the end of probation.

Responsibilities

• Processes and registers walk-in complaints, ensuring information is accurately documented and prepared for review.
• Provides notary services to support the processing and documentation of complaints.
• Provides transcription services for complainants, the Executive Officer, and staff investigators under time constraints.
• Assists staff investigators with preparing and formatting completed case files and assembling enclosures for final signatures.
• Conducts research for public requests for records and other agency requests under Hawaii Revised Statutes 92F sunshine law.

Skills

Filing methods

Grammar & spelling

Legal terminology

Transcription

Typing 50 wpm

Inquiries handling

Report writing

Interpersonal skills

Education

High school diploma or equivalent

Job description

“Support Accountability. Serve the Community.”

The Honolulu Police Commission is hiring for a Police Commission Support Clerk. This position is located in Honolulu, within the office of the Honolulu Police Commission, and is under the direct supervision of the Commission's Executive Officer.

What You Will Do:

• Processes and register walk-in complaints, ensuring information is accurately documented and prepared for review.
• Provides notary services to support the processing and documentation of complaints.
• Provides extensive transcription services for complainants, the Executive Officer and staff investigators under limited time constraints.
• Assist staff investigators with preparing and formatting completed case files and assembling enclosures for final signatures.
• Conducts research for public requests for records and other agency requests, pursuant to Hawaii Revised Statutes 92F "sunshine law".

Special Working Conditions:

• Deal with complainants who may have broken the law and may be angry, upset, or hostile.
• Must maintain emotional control and professionalism in stressful situations and interact with individuals with varying physical, mental, or medical conditions.
• May be required to work nights, weekends, holidays, or other irregular hours, often with limited advance notice, to meet unforeseen requirements or deadlines.

Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits by clicking on the “Benefits” tab at the top of this posting or visiting https://www.honolulu.gov/dhr/benefits/.

At time of application, you must be a citizen, national, or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.

EDUCATION REQUIREMENT:

Equivalent to graduation from high school. Responsible work experience which demonstrated the ability to perform the essential functions of the job may be substituted for education.

EXPERIENCE REQUIREMENT:

Three (3) years of clerical experience, one of which shall have involved reviewing and processing of police reports.

Applicable Skills:

• Knowledge of filing methods and systems.
• Knowledge of grammar, spelling and word usage.
• Knowledge of legal terminology and legal forms common to police functions.
• Ability to transcribe from recordings and notes accurately and in a timely manner.
• Ability to type at the rate of 50 net words per minute.
• Ability to provide general information and/or direct inquiries to the appropriate personnel and/or division.
• Ability to write clear and concise reports.
• Ability to deal tactfully and effectively with departmental officials, employees and the public.

LICENSE REQUIREMENT:

Possession of a valid State of Hawaii notary public’s commission, prior to the completion of probation.

NOTE: The above licenses/certificates must be obtained by the time indicated and maintained on a current basis hereafter as a condition of employment.

If you qualify for the position, your name will be eligible for consideration for the current vacancy. Screening will be based on the education, experience, and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.