Regulatory Compliance Consultant – Market Conduct

American Family Insurance Agency Staff; Madison (WI); Hybrid; USD 62,000 - 103,000; Full time

Benefits offered by this job

Hybrid work arrangement

401(k) plan

Pension plan

Paid holidays

Paid time off

Job summary

American Family Insurance is seeking a Corporate Compliance Consultant to advance the regulatory program in a hybrid role based in Madison, WI. The role focuses on market conduct examinations, regulatory data calls, and industry surveys, coordinating responses and ensuring submissions are complete and well supported.

Reporting to the Director, Corporate Compliance, you will identify trends, support remediation efforts, and collaborate across business areas to strengthen processes and readiness

Qualifications

• Experience providing customer-driven solutions.
• Experience interfacing with regulators, writing responses, and developing action plans to address findings or risks.
• Experience investigating fraud or misconduct allegations.
• Knowledge of insurance regulation, market conduct standards, or compliance management practices.
• Interest in pursuing a compliance or insurance designation.

Responsibilities

• Support market conduct examinations from initial notice through final response, including coordinating requests, maintaining documentation, monitoring deadlines, and assisting with responses to regulator questions.
• Coordinate regulatory data calls and surveys by reviewing requirements, identifying responsible business partners, gathering information, and preparing submissions.
• Review data and narrative responses for accuracy, completeness, consistency, and alignment with regulatory expectations.
• Maintain organized examination, data call, and survey records, including request logs, supporting documentation, correspondence, and final submissions.
• Communicate with business partners to clarify requests, resolve gaps, and keep assignments on schedule.
• Identify potential compliance concerns, recurring themes, and process improvement opportunities, and elevate significant issues as appropriate.
• Assist with corrective action plans and monitor assigned remediation activities through completion.
• Prepare status updates, summaries, and reporting for compliance leadership and business stakeholders.
• Contribute to procedures, job aids, templates, and other tools that promote consistent and efficient regulatory response practices.
• Support other corporate compliance initiatives and special projects as assigned.

Skills

Regulatory compliance

Regulatory reporting

Stakeholder communication

Problem solving

Job description

American Family Insurance is seeking a Corporate Compliance Consultant to advance the regulatory program in a hybrid role based in Madison, WI. The role focuses on market conduct examinations, regulatory data calls, and industry surveys, coordinating responses and ensuring submissions are complete and well supported.

Reporting to the Director, Corporate Compliance, you will identify trends, support remediation efforts, and collaborate across business areas to strengthen processes and readiness