Regulatory Compliance Specialist Market Conduct

American Family Insurance Agency Staff; Boston (MA); Hybrid; USD 62,000 - 103,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Pension plan

Paid time off

Paid holidays

Student loan repayment

Family leave

Job summary

American Family Insurance is seeking a Corporate Compliance Consultant to advance the regulatory compliance program, focusing on market conduct examinations, regulatory data calls, and industry surveys. You will analyze requirements, gather information, validate submissions, and ensure responses are complete and well supported.

This role reports to the Director, Corporate Compliance and is based in a hybrid environment with the Madison, WI or Boston, MA offices. Travel up to 10% may be required.

Qualifications

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience interfacing with regulators, writing responses, and developing action plans to address findings or risks.
• Demonstrated experience investigating fraud or misconduct allegations.

Responsibilities

• Support market conduct examinations from initial notice through final response, including coordinating requests, maintaining documentation, monitoring deadlines, and assisting with responses to regulator questions.
• Coordinate regulatory data calls and surveys by reviewing requirements, identifying responsible business partners, gathering information, and preparing submissions.
• Review data and narrative responses for accuracy, completeness, consistency, and alignment with regulatory expectations.
• Maintain organized examination, data call, and survey records, including request logs, supporting documentation, correspondence, and final submissions.
• Communicate with business partners to clarify requests, resolve gaps, and keep assignments on schedule.
• Identify potential compliance concerns, recurring themes, and process improvement opportunities, and elevate significant issues as appropriate.
• Assist with corrective action plans and monitor assigned remediation activities through completion.
• Prepare status updates, summaries, and reporting for compliance leadership and business stakeholders.
• Contribute to procedures, job aids, templates, and other tools that promote consistent and efficient regulatory response practices.
• Support other corporate compliance initiatives and special projects as assigned.

Skills

Regulatory experience

Regulator interactions

Fraud investigation

Job description

American Family Insurance is seeking a Corporate Compliance Consultant to advance the regulatory compliance program, focusing on market conduct examinations, regulatory data calls, and industry surveys. You will analyze requirements, gather information, validate submissions, and ensure responses are complete and well supported.

This role reports to the Director, Corporate Compliance and is based in a hybrid environment with the Madison, WI or Boston, MA offices. Travel up to 10% may be required.