Corporate Compliance Consultant (Hybrid)

American Family Insurance; Madison (WI); Hybrid; USD 62,000 - 103,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision care

Wellbeing program

401(k) plan

Pension plan

Annual incentive

9 paid holidays

Paid time off 23 days/year

Student loan repayment

Job summary

American Family Insurance seeks a Corporate Compliance Consultant to advance the regulatory compliance program focused on market conduct exams, data calls, and industry surveys. You will analyze requirements, gather information, and ensure submissions are complete and well-supported.

You will work with leadership to identify trends, support remediation efforts, and help strengthen compliance processes in a hybrid role based in Madison, WI.

Qualifications

• Experience delivering customer-focused solutions and support.
• Experience interfacing with regulators, writing responses and action plans.
• Experience investigating fraud or misconduct allegations.

Responsibilities

• Support market conduct examinations from initial notice through final response, coordinating requests and maintaining documentation.
• Coordinate regulatory data calls and surveys by reviewing requirements and gathering information.
• Review data and narrative responses for accuracy, completeness, and regulatory alignment.
• Maintain organized records for examinations, data calls, and surveys with logs and supporting docs.
• Communicate with business partners to clarify requests, resolve gaps, and keep assignments on schedule.
• Identify compliance concerns, recurring themes, and process improvement opportunities.
• Assist with corrective action plans and monitor remediation activities.
• Prepare status updates, summaries, and reporting for compliance leadership.
• Contribute to procedures, templates, and tools that promote efficient regulatory responses.
• Support other corporate compliance initiatives and special projects.

Skills

Customer-driven solutions

Regulator interfacing

Fraud investigation

Job description

As a Corporate Compliance Consultant with American Family Insurance you will play a key role in advancing the organization’s regulatory compliance program, with a strong focus on market conduct examinations, regulatory data calls, and industry surveys. In partnership with senior team members, you will help drive timely and accurate responses to regulatory requests by analyzing requirements, gathering and validating information, and ensuring submissions are complete, consistent, and well supported.

Beyond response coordination, you will identify emerging trends, contribute to remediation efforts, and collaborate across business areas to enhance compliance processes and strengthen organizational readiness. This is an excellent opportunity for an early-career compliance professional with a solid foundation who is ready to build expertise and take increasing ownership of meaningful work.

You will report to the Director, Corporate Compliance.

Position Compensation Range

$62,000.00 - $103,000.00

Pay Rate Type

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Key Responsibilities

• Support market conduct examinations from initial notice through final response, including coordinating requests, maintaining documentation, monitoring deadlines, and assisting with responses to regulator questions.
• Coordinate regulatory data calls and surveys by reviewing requirements, identifying responsible business partners, gathering information, and preparing submissions.
• Review data and narrative responses for accuracy, completeness, consistency, and alignment with regulatory expectations.
• Maintain organized examination, data call, and survey records, including request logs, supporting documentation, correspondence, and final submissions.
• Communicate with business partners to clarify requests, resolve gaps, and keep assignments on schedule.
• Identify potential compliance concerns, recurring themes, and process improvement opportunities, and elevate significant issues as appropriate.
• Assist with corrective action plans and monitor assigned remediation activities through completion.
• Prepare status updates, summaries, and reporting for compliance leadership and business stakeholders.
• Contribute to procedures, job aids, templates, and other tools that promote consistent and efficient regulatory response practices.
• Support other corporate compliance initiatives and special projects as assigned.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience interfacing with regulators, writing responses, and developing action plans to address findings or risks.
• Demonstrated experience investigating fraud or misconduct allegations.

Preferred Qualifications

• Knowledge of insurance regulation, market conduct standards, or compliance management practices.
• Relevant professional certification or interest in pursuing a compliance or insurance designation.

Licenses

• Not applicable.

Travel Requirements

• Up to 10%.

Physical Requirements

• Work that primarily involves sitting/standing.

Working Conditions

• Not applicable.

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Sponsorship will not be considered for this position unless specified in the posting

In this hybrid role you will be expected to work a minimum of 10 days per month put of the Madison, WI or Boston, MA offices.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [e-mail] to request a reasonable accommodation.