Regulatory Analyst and Scheduling Manager
Role description: The Regulatory Analyst and Scheduling Manager is responsible for coordinating and managing the scheduling of interactions and associated meetings across multiple regulatory authorities in accordance with the Global Regulatory Liaison Office Engagement Programme. This role also provides primary executive management support to the Global Chief Compliance Officer, who leads a team of 500+ compliance professionals.
Responsibilities:
- Lead and coordinate the regulatory meeting scheduling process globally to ensure meeting compositions include the appropriate attendees and related preparatory and debrief meetings are aligned.
- Work with Exam & Interaction Coordinators to manage the regulatory follow up request intake process by ensuring tracking, confirmation, and delivery processes are executed in accordance with operating protocols.
- Provide comprehensive tracking of regulatory actions and due dates.
- Create Regulatory Scheduling reporting for key stakeholders.
- Monitor regulatory correspondence to ensure responsiveness is timely.
- Manage diaries: prioritizing appointments, arranging and coordinating meetings, as well as supporting certain event planning activities.
- Ensure documents and information are gathered and produced in advance of meetings, liaising with other teams globally as needed.
- Collaborate effectively with colleagues and team members, assisting with projects and tasks.
- Handle highly confidential and sensitive information with discretion and judgment.
- Respond to and screen telephone calls/emails for proper resolution or routing.
- Prepare routine presentation materials and related handouts.
- Reserve internal or external venues as needed.
- Administer complex travel arrangements, maintain and submit all related documentation, and prepare expense reports for review and approval.
What we value:
- Ability to manage multiple simultaneous tasks in a high pressure, deadline-driven environment.
- Strong analytical thinking, problem solving, research, time management, and verbal and written communication skills.
- Qualified to collaborate with individuals across business units/lines.
- Ownership, initiative, negotiation, influence and ability to build consensus.
- Negotiation within a demanding international environment at a leading global financial institution.
Education & Preferred Qualifications:
- Undergraduate college degree required.
- Minimum five plus years of administrative experience, including three or more years of executive management support.
- Familiarity or experience working in a regulatory environment.
- Advanced knowledge of Microsoft Outlook, including calendar, tasks, journals and contacts; excellent organizational skills and ability to make travel arrangements and follow up on details.
- Ability to use discretion in researching and analyzing problems, maintain confidentiality of all written materials and information, exercise good judgment.
- Adaptability to changing priorities and deadlines; flexible support of key executives.
- Excellent written and verbal communication skills (spelling, punctuation, grammar, composition and editing).
- Strong interpersonal and customer service skills; ability to establish and maintain effective working relationships at all levels.
- Proficient in word processing, Excel, and typing with speed and accuracy.
- Self‑motivated to assume responsibility without direct supervision.
Salary Range: $65,000 - $102,500 Annual.
State Street is an equal opportunity and affirmative action employer.