Student Technical - LX Studio

University of Central Oklahoma; Edmond (OK); On-site; USD 20,664 - 27,552; Part time

Job summary

University of Central Oklahoma seeks a Student Techceptionist to support technology for in-person, hybrid, and virtual events. This role involves setting up classrooms, troubleshooting tech, and assisting faculty and students. Ideal for students looking for real-world experience, this part-time position offers 20-25 hours weekly, with evening/weekend shifts. Strong communication skills and a customer service mindset are essential. Familiarity with Zoom or Teams is a bonus. Join us in enhancing learning experiences!

Qualifications

• Strong customer service mindset with a positive attitude.
• Excellent verbal and written communication skills.
• Ability to troubleshoot basic technology issues.
• Detail-oriented with strong organizational abilities.
• Punctual and proactive in work approach.
• Interest in education and technology.

Responsibilities

• Support classes, trainings, and events with technology.
• Provide technology setup and troubleshooting.
• Serve as a point of contact for students and faculty.
• Set up classrooms and meeting spaces.
• Monitor and maintain LX Studio spaces.

Skills

Customer service mindset

Communication skills

Technology troubleshooting

Organizational skills

Dependability

Interest in education

Familiarity with Zoom/Teams/Webex

Education

Half-time enrollment (5 grad, 6 undergrad)

Full-time enrollment required for international students

Job description

Position Overview

This is a regular student technical position which serves as Student Techceptionist for LX Studio. As a Student Techceptionist, you will play a key role in delivering high-quality, seamless learning experiences for students, faculty, and corporate clients within LX Studio. This position blends customer service, technology support, and classroom/event execution to ensure every interaction within our spaces reflects excellence.

You will serve as a front-line representative of LX Studio, supporting both academic classes and professional learning experiences through technology setup, troubleshooting, and environment management. This role is ideal for students interested in gaining real-world experience in higher education, corporate training environments, and emerging learning technologies.

Hours per Week

20-25 hours per week.

• Must be able to work at least 1 evening shift per week.
• Must be able to work 1 weekend shift per month.

College/Department Overview

LX Studio is based at the University of Central Oklahoma’s facility in downtown OKC location, Santa Fe Plaza. We support both university academic programs and corporate clients, creating dynamic, technology-enabled environments for teaching, learning, and professional development.

Our work goes beyond traditional classrooms, we partner with faculty, departments, and external organizations to deliver impactful learning experiences through flexible spaces, advanced technology, and strategic expertise. We believe learning is the catalyst for a better world, and every experience we support reflects that commitment.

Department Specific Job Functions

• Support faculty, instructors, facilitators, and clients in delivering seamless in-person, hybrid, and virtual classes, trainings, and events.
• Provide in-class support for academic courses, including technology setup, troubleshooting, and classroom readiness.
• Serve as a primary point of contact for students, faculty, and guests, ensuring professional, welcoming, and responsive experience.
• Set up and reset classrooms and meeting spaces to meet the needs of academic courses, university events, and corporate programs.
• Troubleshoot classroom and conferencing technology, including video, audio, and connectivity issues.
• Assist with live classes, events, and training sessions to ensure smooth execution from start to finish.
• Monitor and maintain the overall appearance and functionality of LX Studio spaces between classes and events.
• Communicate technical or facility issues promptly and clearly to supervisors.
• Document common issues, solutions, and processes to support continuous improvement.
• Provide light administrative support as needed.

Enrollment Requirements

Fall/Spring Semesters: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.

Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact [e-mail] for more information.

Qualifications/Experience Preferred

• Strong customer service mindset with a positive, professional attitude.
• Excellent verbal and written communication skills.
• Ability to troubleshoot basic technology issues and remain calm under pressure.
• Detail-oriented with strong organizational and multitasking abilities.
• Dependable, punctual, and proactive.
• Interest in education, technology, or classroom/event support.
• Familiarity with tools such as Zoom, Microsoft Teams, or Webex is a plus (training provided).
• Willingness to learn and adapt in a dynamic environment.

Physical Demands

Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.