Registration Specialist II - Monett

Cox Monett Hospital; Monett (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Retirement with Employer Match

Job summary

Cox Monett Hospital is seeking a Registration Specialist II to support on-site registration and financial clearance for scheduled and unscheduled visits at Cox Monett, Monett, MO.

The role requires attention to accuracy in demographics, insurance, and payments. A high school diploma is required and 1–2 years of registration experience is preferred. Strong computer and customer service skills are essential.

Qualifications

• Proficient in using computers and computer systems.
• Excellent customer service skills and ability to work with the public and co-workers.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Able to work independently and collaboratively in a team.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect accurate demographic and insurance information; handle patient financial obligation at time of service.
• Perform financial clearance functions on assigned accounts during registration downtimes.
• Greet and serve patients and internal team members in a professional, friendly manner. May travel between sites and work extended hours as needed.

Skills

Computer literacy

Customer service

Verbal communication

Written communication

Multi-tasking

Teamwork

Education

High school diploma or equivalent

Job description

Facility

Cox Monett: 1000 E. Hwy 60, Monett, Missouri, United States of America, 65708

Department

1589 Patient Registration Monett

Hours & Shift

Scheduled Weekly Hours: 36 Hours: 6:00 PM - 6:30 AM Work Shift: Night Shift (United States of America)

Benefits

• Medical
• Vision
• Dental
• Retirement with Employer Match and more (20+ hrs/week)

Job Description

The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.

Education

• Required: High school diploma or equivalent

Experience

• Preferred: At least 1-2 years prior registration experience

Skills

• Proficient in using computers and computer systems
• Excellent customer service skills and ability to work with the public and co-workers
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment
• Able to work independently and collaboratively in a team

Licensure/Certification/Registration

• N/A

Our Mission

To improve the health of the communities we serve.

Our Vision

To be the best for those who need us.

Our Values

Safety, compassion, respect, and integrity.

About CoxHealth

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare's Best Places to work five times. Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025). At CoxHealth, we don't just provide medical services; we've created an atmosphere where innovation, collaboration, values, and excellence come together to transform lives. Whether you desire to work in a clinical or non-clinical capacity, CoxHealth has the perfect position for you! CoxHealth is the region’s employer of choice because we keep our mission, vision, and values in mind with every decision for our employees and our patients. We offer a wide range of treatments and services to help with whatever health needs you might have. Whether you're about to become a parent, have an illness or need medical information, we're here for you. And if your goal is to live a healthy, balanced life with the best tools available, we can help with that, too. We know that your health and the health of your loved ones are some of the most personal, important parts of your life. That's why we keep our Mission, Vision and Values at the center of everything we do, every day. Thank you for choosing CoxHealth.