Registration Specialist II

CoxHealth; Springfield (MO); Presencial; USD 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Vision benefits

Dental benefits

Retirement with employer match

Descripción de la vacante

CoxHealth is seeking a Registration Specialist II to assist patients with on-site registration and arrival for scheduled and unscheduled visits. You will collect demographic and insurance information and handle patient financial obligations at the point of service.

Some travel between CoxHealth sites may be required. The role emphasizes professional, friendly interactions with patients and staff, with the possibility of extended hours based on department needs.

Formación

• High school diploma or equivalent required.
• At least 1–2 years of registration experience preferred.
• Proficient in using computers and computer systems; strong communication skills.

Responsabilidades

• Assist patients during on-site registration and arrival process for scheduled and unscheduled visits.
• Complete financial clearance functions and collect accurate demographic/insurance information.
• Provide professional, friendly service and support to patients and team members; may travel between sites.

Conocimientos

Customer service

Verbal communication

Written communication

Multi-tasking

Teamwork

Educación

High school diploma or equivalent

Descripción del empleo

Facility:CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807Department:1843 Patient Access- AdmissionsScheduled Weekly Hours:40Hours:VariedWork Shift:Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.Acknowledged by Forbes as one of the Best Employers for New Grads.Healthcare Innovation's Top Companies to Work for in Healthcare (2025).BenefitsMedical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealthJob Description:The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.Education Required: High school diploma or equivalent Experience Preferred: At least 1-2 years prior registration experience Skills Proficient in using computers and computer systems Excellent customer service skills and ability to work with the public and co-workers Excellent verbal and written communication skills. Ability to multi-task in a fast-paced environment Able to work independently and collaboratively in a team Licensure/Certification/Registration N/A