Registration Specialist II

Cox Monett Hospital; Monett (MO); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Employer retirement match

Job summary

Cox Monett Hospital is seeking a Registration Specialist II to assist patients with on-site registration and arrival, handling demographic and insurance data and patient financial responsibilities. The role requires a high school diploma or equivalent and 1–2 years of registration experience, with strong computer skills and excellent customer service.

The position involves coordinating with the Registration Department, supporting financial clearance, and working in a fast-paced environment with

Qualifications

• High school diploma or equivalent.
• 1–2 years of prior registration experience.
• Proficient in using computers and computer systems.
• Excellent customer service and communication skills.
• Ability to multi-task in a fast-paced environment.
• Able to work independently and collaboratively.

Responsibilities

• Assist patients during on-site registration and arrival for visits.
• Collect accurate demographic and insurance information.
• Handle patient financial obligations at the time of service.
• Perform financial clearance functions on assigned accounts during downtime.
• Greet and serve patients and internal team members professionally.
• May travel between sites; rotating shifts may be required.

Skills

Customer service

Communication skills

Multi-tasking

Teamwork

Independent work

Computer proficiency

Education

High school diploma or equivalent

Job description

Facility: Cox Monett: 1000 E. Hwy 60, Monett, Missouri, United States of America, 65708 Department: 1589 Patient Registration Monett Scheduled Weekly Hours: 0 Hours: Varied Work Shift: Rotating (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week).

The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.

• High school diploma or equivalent

• At least 1-2 years prior registration experience

• Proficient in using computers and computer systems
• Excellent customer service skills and ability to work with the public and co‑workers
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment
• Able to work independently and collaboratively in a team

• N/A

Are you ready to make a meaningful impact in your community? At CoxHealth, we don’t just provide medical services; we’ve created an atmosphere where innovation, collaboration, values, and excellence come together to transform lives. Whether you desire to work in a clinical or non‑clinical capacity, CoxHealth has the perfect position for you! CoxHealth is the region’s employer of choice because we keep our mission, vision, and values in mind with every decision for our employees and our patients.

OUR MISSION

To improve the health of the communities we serve.

OUR VISION

To be the best for those who need us.

OUR VALUES

Safety, compassion, respect, and integrity.

CoxHealth is the area leader in health care and community involvement, with six hospitals, more than 80 clinics, five ERs and more than 14,000 employees throughout southwest Missouri. We offer a wide range of treatments and services to help with whatever health needs you might have. Whether you're about to become a parent, have an illness or need medical information, we’re here for you. And if your goal is to live a healthy, balanced life with the best tools available, we can help with that, too. We know that your health and the health of your loved ones are some of the most personal, important parts of your life. That's why we keep our Mission, Vision and Values at the center of everything we do, every day. Thank you for choosing CoxHealth.