Registration Specialist I - Ball Memorial IMRC - Full Time Days

Indiana University Health System; Muncie (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana University Health System in Muncie, IN is seeking a Medical Office Clerk to support patient flow and front-desk operations on-site. 40 hours/week, Monday–Friday 7:30am–4pm, at 2525 W University Ave, Suite 502.

The role involves scheduling, answering clinic phones, and checking in/out patients. A high school diploma is required, with health-care experience and familiarity with insurance information preferred. Proficiency in MS Office is expected.

Qualifications

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Scheduling/re-scheduling patients
• Answering the clinic phones
• Checking in and checking out patients

Skills

Phone etiquette

Scheduling

Medical terminology

Education

High School Diploma/GED

Tools

MS Office

Job description

Hours: 40 hrs/wk - Monday-Friday 7:30am-4pm

Location: On-site-2525 W University Ave, Suite 502, Muncie, IN 47303

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Key Responsibilities:

• Scheduling/re-scheduling patients
• Answering the clinic phones
• Checking in and checking out patients

Medical Office experience preferred

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).