Registration Specialist

Indiana University Health; Bloomington (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Indiana University Health in Bloomington is seeking an administrative professional to support the Primary Care Department. The role focuses on directing patient flow, collecting information for accurate records, and applying department policies with a professional demeanor.

Responsibilities include scheduling, gathering medical information, explaining charges, entering information into systems, and handling incoming calls while directing patients and visitors appropriately.

Qualifications

• High School Diploma or GED required.
• Prefer health care setting experience.
• Ability to learn and retain medical coding including ICD-10; CPT coding preferred.
• Ability to interpret insurance information and understand clinical practices.
• Basic proficiency in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to create accurate financial and demographic records for patients.
• Schedules appointments, interviews patients, explains charges and policies, validates and enters charges, and collects payments.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Medical terminology

Insurance information interpretation

ICD-10 coding

CPT coding

Education

High School Diploma/GED

Tools

MS Office

Job description

Overview

Schedule: Monday- Friday; 8:00am- 5:00pm

Location: Bloomington; this position will support the Primary Care Department

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Qualifications

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.