Registration Specialist - Daleville - Full Time Days

Indiana University Health System; Muncie (IN); On-site; USD 33,000 - 42,000; Full time

Job summary

Indiana University Health System is seeking a front desk patient services representative for IU Health Primary Care Daleville, located at 14520 Davis Dr. The role is 40 hrs/wk, Monday–Friday, 8am–5pm, and focuses on accurate patient intake and efficient flow.

The position requires a High School Diploma or equivalent, BLS preferred, 1–2 years healthcare experience, and MS Office proficiency. You will assist with scheduling, insurance validation, and basic charges processing to support clinical

Qualifications

• High school diploma or equivalent required; relevant healthcare experience preferred.
• Basic Life Support (BLS) certification preferred.
• Ability to learn and apply medical coding concepts (ICD-10, CPT) and insurance information.

Responsibilities

• Check in and check out patients
• Check insurance eligibility
• Scanning
• Verify and update consent forms

Skills

Patient scheduling

Insurance verification

Medical terminology

Communication skills

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Location: IU Health Primary Care- Daleville - 14520 Davis Dr.

Hours: 40 hrs/wk - Monday-Friday 8am-5pm

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Key Responsibilities:

• Check in and check out patients
• Check insurance eligibility
• Scanning
• Verify and update consent forms

Requirements:

• High School Diploma or
• High School Diploma or equivalent required.
• Basic Life Support (BLS) certification through the AHA preferred.
• 1-2 years of relevant experience in a health care setting preferred.
• Requires ability to learn and retain medical coding; ICD-10; CPT coding experience preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).