Registration Specialist I

IU Health; Town of Avon (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

IU Health is seeking an administrative professional to support the Orthopedics Department – West Avon. The role focuses on guiding patients from entry to destination in a timely, accurate manner, collecting essential demographic and financial information to optimize reimbursement and outcomes.

The position requires scheduling, communication with patients, and coordination with radiology for imaging needs. A strong team player capable of adapting to priorities is essential.

Qualifications

• High School Diploma or GED required.
• 0-3+ years relevant administrative experience preferred.
• Experience in a matrix organization or complex work environment is a plus.
• Basic proficiency in MS Office (Word, PowerPoint, Excel) required.

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate and professional manner.
• Obtains information to generate accurate financial and demographic records for patients to ensure reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for medical information, explains charges and policies, validates and enters charges, and collects payments.
• Coordinates with the radiology department for imaging needs and patient flow.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Attention to detail

Team focused

Self-starter

Education

High School Diploma/GED

Tools

MS Office

Job description

Overview

Schedule:

• Shift: Day

• Hours: M-F 8-430

• Weekends: no

• Holidays: no

Location:

• Orthopedics Dpt – West Avon

• 1115 North Ronald Reagan Parkway Suite 148 Avon

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.

• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.

• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.

• Coordination with the radiology department for imaging needs and patient flow

• Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail

• Team focused

• Self-starter, coachable

• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED required.

• Requires 0-3+ years relevant experience; previous administrative experience preferred.

• Experience with matrix organization and complex work environment a plus.

• Requires basic proficiency in MS office (Word, PowerPoint, Excel).