Registration Specialist- I

Indiana University Health; Indianapolis (IN); On-site; USD 34,000 - 46,000; Full time

Job summary

Indiana University Health Cardiology Clinic seeks a Registration Specialist to be the first point of contact for patients, ensuring a smooth check-in, accurate demographics, and efficient scheduling in a fast-paced environment.

You will verify insurance, collect payments, support care teams, and help maximize reimbursement while delivering patient-centered service; this onsite role follows a Monday-Friday 8:45-5:15 schedule with no weekends.

Qualifications

• Previous experience in health care settings preferred.
• Ability to interpret insurance information and explain charges.
• Strong communication and interpersonal skills.
• Proficiency with basic computer applications and scheduling systems.

Responsibilities

• Register patients and maintain accurate demographic and insurance information.
• Verify insurance coverage and eligibility.
• Schedule appointments and manage patient flow.
• Check patients in and out accurately and efficiently.
• Collect payments and explain charges and clinic policies.
• Collaborate with medical staff to support clinic operations.
• Document accurately to maximize reimbursement and patient care outcomes.

Skills

Attention to detail

Initiative & problem-solving

Customer service & patient-focused

Education

High School Diploma/GED

Tools

MS Office

Job description

Registration Specialist - Cardiology Clinic

Schedule:

Monday - Friday | 8:45-5:15 (Onsite)

Overview

Registration Specialist - Cardiology Clinic

Schedule

Monday - Friday | 8:45-5:15 (Onsite)

No weekends or major holidays

About The Role

Join a fast-paced cardiology clinic that serves approximately 150 patients daily. As a Registration Specialist, you will be the first point of contact for patients and play a vital role in ensuring a positive patient experience. You will support registration, scheduling, check-in/check-out, insurance verification, and customer service functions that help keep clinic operations running smoothly while supporting timely patient care and accurate reimbursement.

Key Responsibilities

• Register patients and maintain accurate demographic and insurance information
• Verify insurance coverage and eligibility
• Schedule appointments and manage patient flow
• Check patients in and out efficiently and accurately
• Collect payments and explain charges and clinic policies as needed
• Collaborate closely with medical assistants, nurses, and providers to support clinic operations
• Ensure accurate documentation to maximize reimbursement and support positive clinical outcomes

Top Skills

• Attention to detail
• Initiative and problem-solving
• Customer service and patient-focused communication

Requirements

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Manage patient check-in and check-out processes
• Provide excellent customer service through patient and provider interactions
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.