Registration Specialist - Events & Data (Remote)

Conference Catalysts; Orlando (FL); Hybrid; USD 48,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance (P+

Health Flexible Spending Account (FSA)

401(k) Retirement Plan with 5% company

Uncapped flex time off

14 paid company holidays

Voluntary Life and AD&D insurance

Job summary

Conference Catalysts is seeking a Registration Associate to support a growing portfolio of conferences and events. This remote role requires experience with registration workflows, data analysis, and client support in a fast-paced environment.

You will manage 50+ event registration websites yearly using Cvent, maintain attendee data, generate reports, and collaborate with finance on post-event reconciliation. Some travel for onsite support may be required.

Qualifications

• 2+ years of experience using event management platforms like Cvent to handle registration, reporting, and payment processing.
• Proven success managing registration for a variety of events, including both small-scale meetings and large, complex conferences.
• Advanced proficiency in Microsoft Excel, utilizing complex formulas, pivot tables, and data analysis functions to transform data into insights.
• Exceptional communication and organizational skills with a strong ability to manage multiple projects and stakeholders.
• Highly adaptable with a knack for quickly learning new technologies and solving problems in real time.

Responsibilities

• Build, test, and manage 50+ event registration websites each year using Cvent, including forms, logic, payment integrations, discount codes, and communication workflows.
• Maintain registration records, track attendee status, process updates or cancellations, and ensure data accuracy throughout the event lifecycle.
• Serve as the primary contact for registration-related inquiries, providing clear, prompt, and professional responses to clients and attendees.
• Generate regular and ad-hoc registration reports, dashboards, and analytics for both internal teams and clients.
• Reconcile post-event data and collaborate with finance teams to close out registrations and revenue reports accurately.
• Coordinate with other departments (marketing, logistics, tech) to ensure consistent attendee experience across platforms.
• Provide on-site support as needed, including badge printing, check-in, and troubleshooting onsite registration tools.

Skills

Cvent

Excel

Communication

Organization

Problem solving

Adaptability

Education

Associate's degree

Bachelor's degree

Tools

Cvent

Job description

Conference Catalysts is seeking a Registration Associate to support a growing portfolio of conferences and events. This remote role requires experience with registration workflows, data analysis, and client support in a fast-paced environment.

You will manage 50+ event registration websites yearly using Cvent, maintain attendee data, generate reports, and collaborate with finance on post-event reconciliation. Some travel for onsite support may be required.