Registration Services Supervisor - Patient Access Leader

Norton Sound Health Corporation; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Norton Sound Health Corporation in Nome, AK seeks a Supervisor of Registration to lead the registration team and ensure accurate patient records across hospital and clinic settings. You will supervise admissions, transfers, and discharges, and coordinate with billing and eligibility teams while maintaining privacy standards.

The role requires strong patient focus, communication, and leadership skills with experience in supervisory roles and training responsibilities.

Qualifications

• Bachelor’s degree in business or related field preferred.
• 6 years of applicable experience with supervisory responsibilities.
• Two years or more in a training role.
• Must have supervisory experience as indicated.

Responsibilities

• Provide supervision to registration staff, lead the team, and train new employees.
• Ensures patient records are complete and correct in all databases with quality processes.
• Admits, transfers, registers, and discharges patients with complete records.
• Communicates with patients, insurers, and agencies to verify financial needs and records.
• Counsels patients on financial assistance and refers to resources.
• Coordinates with Scheduling, CHS, Insurance Verifications, Eligibility, and Financial Counseling to complete data processing.
• Enters and corrects admitting and registration data timely and accurately.
• Coordinates with inpatient units to verify patient occupancy and data consistency.
• Acts as point of contact for patient status within privacy guidelines; attends meetings and training.
• Performs other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Time management

Confidentiality

Typing 30 wpm

PC skills

Office equipment

Education

Bachelor’s degree, Business or related field

Tools

Multi-line phone systems

Job description

Norton Sound Health Corporation in Nome, AK seeks a Supervisor of Registration to lead the registration team and ensure accurate patient records across hospital and clinic settings. You will supervise admissions, transfers, and discharges, and coordinate with billing and eligibility teams while maintaining privacy standards.

The role requires strong patient focus, communication, and leadership skills with experience in supervisory roles and training responsibilities.