Registration & Scheduling Technician

Alaska Horizon; Anchorage (AK); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Aleutian Pribilof Islands Association, Inc. in Anchorage, AK seeks a Registration & Scheduling Technician to register and schedule patients, perform clerical and billing duties, and respond to emails and phone calls in a fast-paced clinic environment.

You will support providers with patient care, assist with Behavioral Health Services, ensure follow-ups are completed, and maintain confidentiality while working with a diverse patient base. CPR/First Aid is a plus.

Qualifications

• High school diploma or equivalent required. Prior health-related office experience preferred.
• Experience with electronic health records is preferred and beneficial.
• Must be able to maintain confidentiality and work effectively with diverse populations.

Responsabilités

• Register and schedule patients; provide quality customer service in a fast-paced setting.
• Assist with clerical and billing duties and respond to emails and phone calls.
• Support providers and Behavioral Health Services; ensure follow-up care is completed.

Connaissances

Customer service

Office experience

Electronic health records

CPR/First Aid

Confidentiality

Diversity sensitivity

Basic computer skills

Formation

High school diploma or equivalent

Outils

Office equipment (phones, copiers, computers)

Description du poste

Registration & Scheduling Technician

Location: Anchorage, AK

Closes: Until filled.

Salary: Depending on Experience

Work Hours: 7.5/day

Duties

Responsible for quality customer service, registering and scheduling patients, completing clerical/billing duties, and responding to emails and phone calls in a fast-paced environment. Assist patients with access to care by active listening, answering questions, and provide information. Support providers regarding patient care and assist with Behavioral Health Services. Ensure all patients follow-up is completed. Prepare therapy rooms between visits and regularly clean rooms following environmental health standards. This position includes working closely with a diverse client base and requires maintaining confidentiality in patient matters.

Provides patient advocacy, escort assistance, and general support as needed. Works closely with patients and team members and remains flexible and aware of the needs of the clinic.

Qualifications

High school graduate or equivalent. Minimum two (2) years office experience in a health-related field; behavioral health setting preferred. Minimum of one (1) year electronic health records preferred. Certified CPR, and/or First Aid preferred. Demonstrated experience and sensitivity in working with diverse cultures and maintaining cooperative working relationships with others. Must have demonstrated the ability to operate computers, phone systems, copiers, and other commonly used office equipment. Must have the ability to troubleshoot the above equipment operations and report problems to immediate supervisor. Must be willing to attend training, workshops, and periodic meetings to enhance job performance and skills.

Aleutian Pribilof Islands Association, Inc.

Attn: Chief Human Resources Officer

1131 East International Airport Road

Anchorage, Alaska 99518

[e-mail]

Phone: [phone]

Fax: [phone]

* Native preference will be given to qualified applicant pursuant to P.L. 93-638.