Registration Representative, Nights 5:45p - 6:15a

Norton Healthcare, Inc.; Madison, Northern (IN, KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a Registration Representative to warmly greet patients, interview them, and collect the information needed for treatment.

You will ensure accuracy and HIPAA compliance while guiding patients through the check-in process. This role emphasizes strong customer service, clear communication, and teamwork as you coordinate with clinical staff and escort patients to the correct department.

Qualifications

• No experience required; on-the-job training provided.
• One year in a healthcare setting is preferred.
• High School Diploma or GED required.

Responsibilities

• Greet and interview patients or their representative.
• Obtain all necessary information and signatures for treatment.
• Prepare and distribute patient information materials and maintain HIPAA guidelines.
• Direct and/or escort patients to the appropriate department or floor.

Skills

Customer service

Education

High School Diploma or GED

Job description

Responsibilities

The role of the Registration Representative is to exemplify excellent customer service skills by greeting and interviewing patients or their representative, to obtain all necessary information and signatures required for treatment. The Registration Representative will prepare and distribute all required patient informational material while maintaining HIPPA guidelines. The incumbent will also direct and/or escort patients to the appropriate department or floor.

Qualifications

No experience required. We provide comprehensive on the job training.If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply.

Desired:

• One year in a healthcare setting
• High School Diploma or GED