Registration Representative, Patient Registration, 2:30p-11p

Norton Healthcare; Saint Matthews (KY); On-site; USD 28,000 - 34,000; Full time

Job summary

Norton Healthcare in Kentucky is seeking a Registration Representative to greet patients, interview and collect information for treatment, and ensure HIPAA-compliant handling of patient data. The role also includes preparing informational materials and escorting patients to the correct department or floor to support a smooth patient experience.

No prior experience is required and on-the-job training is provided.

Qualifications

• No experience required.
• Comprehensive on-the-job training provided.

Responsibilities

• Greet patients or their representatives, interview to obtain necessary information and signatures for treatment.
• Prepare and distribute all required patient informational material while maintaining HIPAA guidelines.
• Direct and/or escort patients to the appropriate department or floor.

Skills

Customer service

Education

High School Diploma or GED

Job description

Responsibilities

The role of the Registration Representative is to exemplify excellent customer service skills by greeting and interviewing patients or their representative, to obtain all necessary information and signatures required for treatment. The Registration Representative will prepare and distribute all required patient informational material while maintaining HIPPA guidelines. The incumbent will also direct and/or escort patients to the appropriate department or floor.

Qualifications

No experience required.We provide comprehensive on the job training.If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply.

Desired:

• One year in a healthcare setting
• High School Diploma or GED