Registration Representative, Nights 5:45p - 6:15a

Norton Healthcare; Madison (IN); On-site; USD 30,000 - 38,000; Full time

Job summary

Norton Healthcare is seeking a Registration Representative to greet patients, collect required information and signatures, and guide them to the right department. You will provide informational materials and uphold HIPAA guidelines while ensuring a smooth check-in experience.

This role emphasizes strong customer service, clear communication, and attention to detail. On-the-job training is provided; prior healthcare experience is not required. Must be prepared to work on-site in Indiana.

Qualifications

• No prior healthcare experience required.
• On-the-job training provided.
• One year in a healthcare setting is desired.

Responsibilities

• Greet and interview patients or their representatives.
• Obtain all necessary information and signatures for treatment.
• Prepare and distribute patient information materials.
• Maintain HIPAA guidelines.
• Direct and/or escort patients to the appropriate department or floor.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Job description

Responsibilities

The role of the Registration Representative is to exemplify excellent customer service skills by greeting and interviewing patients or their representative, to obtain all necessary information and signatures required for treatment. The Registration Representative will prepare and distribute all required patient informational material while maintaining HIPPA guidelines. The incumbent will also direct and/or escort patients to the appropriate department or floor.

Qualifications

No experience required. We provide comprehensive on the job training.

Desired

• One year in a healthcare setting
• High School Diploma or GED