Registration Representative

Lawndale Christian Health Center; Chicago (IL); On-site; USD 32,000 - 45,000; Full time

Job summary

Lawndale Christian Health Center in Chicago seeks a Registration Representative to support patient access and care by scheduling appointments, answering calls, registering patients, and verifying insurance and demographics.

The role emphasizes accurate documentation in the practice management system, collecting payments, assisting with insurance applications, and maintaining a welcoming, organized environment.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, administrative support, healthcare registration, or a clinical setting preferred.
• Basic computer proficiency, experience with Microsoft Office, and a typing speed of at least 45 WPM.
• Bilingual ability is preferred.

Responsibilities

• Schedule appointments and answer incoming calls.
• Register patients and verify insurance and demographics.
• Collect payments and assist with healthcare coverage applications.
• Maintain accurate documentation in the practice management system.
• Support clinic operations with professional, compassionate service.

Skills

Interpersonal skills

Customer service

Multitasking

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Job description

Brief Description

The Registration Representative plays a key role in supporting patient access and care by scheduling appointments, answering incoming calls, registering patients, verifying insurance and demographic information, collecting payments, and assisting with healthcare coverage applications. This position partners with Care Teams to ensure efficient, patient-centered service while maintaining accurate documentation in the practice management system. The ideal candidate provides exceptional customer service, communicates professionally with patients and staff, supports clinic operations, and ensures compliance with organizational policies and healthcare regulations. This role contributes to a welcoming, organized, and efficient environment that advances the mission of Lawndale Christian Health Center.

Requirements

High school diploma or equivalent required. Candidates should have experience in customer service, administrative support, healthcare registration, or a clinical setting. Strong interpersonal and customer service skills are essential, with the ability to interact professionally and compassionately with diverse patients, visitors, and staff. Basic computer proficiency, experience with Microsoft Office, and a typing speed of at least 45 WPM are required; telephone and insurance knowledge are a plus. The ideal candidate is dependable, detail-oriented, adaptable, and able to multitask, solve problems, and work independently in a fast-paced environment. Strong verbal and written communication skills, professionalism, and a commitment to the mission and values of Lawndale Christian Health Center are required. Bilingual ability is preferred.

No direct patient care experience?

LCHC offers a paid training program for dedicated individuals who are eager to learn and committed to providing excellent patient care.