Registration Representative / FT / Days

Wood County Hospital; Bowling Green (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health plans

Competitive wages

Prescription drug coverage

Flexible spending accounts

Life insurance

Disability plans

403(b) retirement plan

Pension plan

Vacation and holidays

Tuition reimbursement

Job summary

Wood County Hospital in Bowling Green, OH, is seeking a Registration Representative for a full-time day shift. This onsite role focuses on accurate patient registration, data collection, and clear communication to support admissions and billing.

You will collect demographics, scan documents, prepare IDs, and ensure compliance while maintaining a strong Revenue Cycle team environment and professional service.

Qualifications

• Education: High School Diploma or GED.
• License: None.
• Experience: None.
• Certification: None.

Responsibilities

• Collects demographics, insurance, physician, and consent information and records ABNs and advanced directives.
• Processes registration materials including scans, IDs, admission charts, and compliant data.
• Communicates with patients and staff to coordinate admissions and revenue cycle.
• Maintains QA score 95%+ and ensures accurate data entry.
• Provides equitable care and participates as an active Registration team member.
• Supports safety culture and best practices.
• Works hours as per offer letter; longer hours may be required.
• Other duties as assigned.

Education

High School Diploma or GED

Job description

Elevate your career at Wood County Hospital, where you're not just a number – you're a vital part of a team making a real difference.

Registration Representative / FT / Days

The Registration Representative ensures accurate, compliant patient registration and supports efficient admissions, documentation, and billing through precise data collection, clear communication, and consistent professional service. The Registration Representative is an onsite position.

Essential Functions

• Collects accurate demographic, insurance, physician, and consent information while ensuring all required documentation—such as ABNs and advanced directives is properly obtained and recorded.
• Processes patient registration materials by scanning insurance documents, preparing identification bands, completing admission charts, and entering compliant test and diagnosis data to support Medicare medical‑necessity verification.
• Communicates clearly and professionally with patients, employees, nursing supervisors, and other departments to answer questions, coordinate direct admissions, and support smooth workflow across the Revenue Cycle.
• Maintains high-quality performance by achieving a QA score of 95% or higher, revising work based on feedback, and ensuring accurate data entry such as attending physician information for result routing.
• Demonstrates professional excellence by providing equitable care to all patients and participating as an active member of Registration team.
• Prepare, prevent, protect and respond to support our culture of safety.
• Works hours per week in accordance with offer letter or per attributes of position at transfer request. May be expected to work longer hours as necessary.
• Other duties as assigned.

Requirements

Education: High School Diploma or GED

License: None

Experience: None

Certification: None

Preferred

Education: None

License: None

Experience: None

Certification: None

Benefit Summary

Join our team, and you’ll have access to a cutting‑edge facility with state of the art technology. You’ll also interact with some of the region's top notch healthcare professionals. You’ll find plenty of opportunities to grow and advance your career.

We’ll Also Reward Your Hard Work With

• Great health, dental and vision plans
• Competitive wages
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/Ad&D
• Generous short term and long term disability plans
• Employer‑matched 403(b)
• Employer sponsored cash balance pension plan
• Vacation and Holiday time
• Generous tuition reimbursement
• And a lot more!