Registration Representative

United Surgical Partners International, Inc; Prescott (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401k retirement plan

Paid holidays

Health savings accounts

Employee discounts

Job summary

Prescott Outpatient Surgery Center is seeking a Registration Representative to join the front office team. You will be the first point of contact for patients, verifying insurance, collecting payments, and supporting a smooth check-in process.

Responsibilities include greeting patients, entering information, scheduling procedures, answering calls, and assisting with daily reporting. Prior office/hospital experience and medical terminology knowledge are beneficial.

Qualifications

• High school graduate or equivalent.
• One year of office/hospital experience.
• Medical Terminology preferred.
• Formal training in customer service is preferred.
• Must have skills necessary to operate the office equipment required to fulfill job duties.

Responsibilities

• Greet and check in patients with professionalism and care
• Verify insurance, collect co-pays, and obtain necessary signatures
• Accurately enter patient information into our system
• Schedule and confirm procedures with patients and physician offices
• Answer incoming calls and route them appropriately
• Support front desk operations and assist with daily reporting tasks

Skills

Customer service

Data entry

Interpersonal communication

Phone etiquette

Medical terminology (preferred)

Education

High school diploma or equivalent

Job description

Welcome to Prescott Outpatient Surgery Center

About Prescott Outpatient Surgery Center

At Prescott Outpatient Surgery Center we specialize in advanced outpatient urologic procedures — and we believe exceptional care starts with an exceptional team. Whether you’re in a clinical, administrative, or support role, your work plays a vital part in delivering a safe, seamless, and compassionate experience for every patient who walks through our doors.

Registration Representative at Prescott Outpatient Surgery Center

We’re looking for a friendly, detail-oriented Registration Representative to join our front office team. In this role, you’ll be the first point of contact for our patients — welcoming them to the center, verifying insurance, collecting payments, scheduling procedures, and supporting a smooth check-in and registration process.

Key Responsibilities:

• Greet and check in patients with professionalism and care
• Verify insurance, collect co-pays, and obtain necessary signatures
• Accurately enter patient information into our system
• Schedule and confirm procedures with patients and physician offices
• Answer incoming calls and route them appropriately
• Support front desk operations and assist with daily reporting tasks

Qualifications and Experience:

• High school graduate or equivalent.
• One year of office/hospital experience.
• Medical Terminology preferred.
• Formal training in customer service is preferred.
• Must have skills necessary to operate the office equipment required to fulfill job duties.

USPI offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave)
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance