Registration & Records Specialist

Grow Clinton; Davenport (IA); On-site; USD 20,732 - 23,915; Full time

Benefits offered by this job

Paid time off starting at 84 hours vacation

Retirement plans with 9.44% employer contribution

Tuition reimbursement for employees and dependents

Professional development reimbursement benefits

Job summary

A community college in Iowa seeks an Administrative Staff member to serve as the primary contact for the enrollment department. Responsibilities include maintaining student records, providing information about registration procedures, and assisting with graduation processes. The ideal candidate will have an Associate’s degree and excellent communication skills. This position offers a competitive wage and various benefits, including paid time off and retirement plans.

Qualifications

• Associates degree required and extensive computer experience.
• Must possess excellent written and verbal communication and interpersonal skills.
• Ability to work effectively with a diverse academic staff and student population.

Responsibilities

• Provide information and registration procedures to students, faculty, and staff.
• Maintain and update credit computer records.
• Assist with graduation processes and proctoring exams.

Skills

Excellent written and verbal communication

Interpersonal skills

Ability to handle multiple tasks

Self-starter

Ability to work flexible hours

Education

Associates degree

Tools

Standard office equipment

Job description

Job Type: Administrative/Professional Staff

Supervisor's Title: Registrar

Location: Scott Community College (10)

$15.05/HR - $17.36/HR

Job Description

This role will be primary contact for the enrollment department, providing information and registration policies and procedures to students, faculty, staff and external customers. Maintains and updates credit computer records. Sends transcripts and facilitates the registration process. Assists with graduation processes. Works as back-up for the testing center when needed. Performs general clerical and secretarial duties.

Work location: Scott Community College

Benefits

• Support Staff Paid time off starting at 84 hours vacation, 112 hours sick, 16 hours of personal time. In addition to paid holidays off, including a week in December. Summer Fridays off
• Retirement plans with 9.44% employer contribution
• Employer paid & voluntary Life insurance
• Employer paid Long Term Disability insurance
• Tuition reimbursement for employees and dependents
• Professional development and education reimbursement benefits
• State employee discounts for phone, hotels, museums, etc.

Required Qualifications

• Associates degree required and extensive computer experience.
• Must be a self-starter, an independent worker, and demonstrate ability to handle multiple tasks and manage priorities and confidential information in a complex setting.
• Must possess excellent written and verbal communication and interpersonal skills.
• Ability to work effectively with a diverse academic staff and student population as well as external constituents.
• Must be able to work flexible hours including occasional evenings and Saturdays.

Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Ability to lift up to 10 lbs. occasionally, open filing cabinets and bend or stand as necessary. Prolonged periods sitting at a desk and working on a computer.

Typical Duties and Responsibilities

• Specialist duties for Registrar's office include but are not limited to greeting visitors, providing information relating to all aspects of registration and records and assist them to the appropriate office, individual or web location if needed. Directs calls to appropriate individuals, and schedule appointments as necessary.
• Prepares and maintains credit records and files, verifies data regarding student records, records of transactions, grades, academic status, registration status, graduation status and EICC transfer coursework to include printing and distribution of student transcripts.
• Provides information to students, faculty, staff and public concerning policies and procedures.
• Responsible for recording high school and college transcripts, ACT scores, assessment tests, Phi Theta Kappa designations, and historical records as needed. Additionally, assigns on-line faculty ID's.
• Responsible for the electronic files on DocuWare and for microfilm records. Scans and indexes files including students records, registration materials, and grade sheets.
• Assists the Testing Center as a back-up to proctoring students taking exams.
• Assist students with graduation application and gown orders. Maintain list and orders faculty and staff graduation gowns. Assist Registrar with graduation rehearsal and ceremony and preparations for these events.
• Loads, verifies and updates credit course information on computer for registration purposes.
• Provides information and processes all credit course registrations.
• Assist Registration office staff with projects, assignments, events, and information collection as needed.
• Provides support for the registration phone line.
• Works with audits for compliancy and accuracy as needed.
• Is committed to providing quality service that meets or exceeds the expectation of internal and external customers.
• Performs all other duties as assigned.

EICC Non-Discrimination Statement

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

If you have questions or complaints related to compliance with this policy, please contact EICC's Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, [e-mail] or the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: [phone]. FAX: [phone]; TDD: 800-877-8339 or Email: [e-mail]

To apply, visit https://apptrkr.com/6816759