Registration Processing Specialist I

Vitu; Sacramento (CA); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Healthcare coverage

HSA/FSA

Generous PTO

Pet Insurance

Retirement Planning

ID Theft Insurance

Life and Disability Insurance

Tuition Reimbursement

Job summary

Vitu, a leading innovator in Vehicle-to-Government (V2Gov) technology, is hiring a Registration Processing Specialist onsite in California. The role focuses on document handling, DMV policy verification, and accurate processing of title and registration paperwork.

You will work closely with dealerships, audit filings, and provide phone and chat support while maintaining a clean driving record and valid driver’s license as required.

Qualifications

• Minimum of 2 years’ experience with DMV policies and procedures preferred.
• Experience with DMV documents for new and used vehicles.
• Knowledge of DMV regulations pertaining to title and registration processing.
• Able to train others and communicate with high-level executives.

Responsibilities

• Process title transactions in the VITU Portal efficiently.
• Maintain constant contact with dealerships about errors, missing documents, and due dates.
• Audit paperwork against DMV policies and notify dealerships and DMV as required.
• Access customer data to print required paperwork.
• Provide phone and online chat support to clients and resolve audit issues.
• Facilitate movement of paperwork from client to DMV and back to the end customer.

Skills

DMV policies

Verbal & written communication

Attention to detail

Problem-solving

Independent work

Executive communication

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Registration Processing Specialist (Onsite)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Registration Processing Specialist is responsible for providing document handling support and for verifying received paperwork according to established DMV policies and internal procedures. The candidate best suited for the position will have excellent communication, attention to detail, punctuality, and organization skills. A clean driving record and current driver’s license is required.

Key Responsibilities

• Process title transactions in the VITU Portal efficiently.
• Constant contact with dealerships to notify of errors, missing documents, and due dates.
• Audit paperwork against DMV policies, providing notice to dealerships and to DMV as set by company procedures.
• Access customer data for printing required paperwork.
• Provide phone and online chat support to clients by answering questions and finding solutions on error found during the audit process.
• Any other task required to facilitate the movement of paperwork from the client to DMV and back to the end Customer

Qualifications and Experience

• Minimum of 2 years’ experience with DMV policies and procedures preferred
• Experience with DMV and other related DMV documents for both new and used vehicles.
• Knowledge of DMV regulations pertaining to title and registration processing
• Able to use Microsoft Word, Excel, and Outlook
• Able to train others
• Able to effectively communicate with high level Executives
• Excellent follow-up and problem-solving skills
• Excellent interpersonal skills
• Excellent attention to detail
• Able to work independently with limited supervision

Compensation

The hourly rate range for this position is: $19 - $23

Final compensation for this position will be determined based upon the applicant’s relevant experience, skillset, education, location, business needs, market demands, and other factors as permitted by law.

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.

Benefits

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including -

• Healthcare Coverage for you and your family covering Medical, Dental & Vision
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Generous PTO
• Pet Insurance
• Retirement Planning
• ID Theft Insurance
• Life and Disability Insurance
• Accident & Hospital, Critical Illness Insurance
• Tuition Reimbursement

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.