Registration Support Representative - Onsite

Vitu; Wildomar, Northern (CA, KY); Hybrid; USD 33,000 - 35,000; Full time

Benefits offered by this job

Healthcare Coverage

HSA & FSA

Generous PTO

Pet Insurance

Retirement Planning

ID Theft Insurance

Life Disability Insurance

Tuition Reimbursement

Job summary

Vitu is seeking a Registration Support Representative to join our onsite team in California. The role involves interpreting the California Vehicle Code provisions and supporting registration processes with a focus on accuracy and client service.

You will interact with clients, verify documents, and coordinate with the DMV to ensure timely submissions, while maintaining a high standard of professionalism and teamwork.

Qualifications

• High School Diploma or GED required.
• 1–2 years of experience in vehicle registration, title processing, or customer service.
• Valid California driver’s license and reliable transportation.

Responsibilities

• Travel to client sites daily to support vehicle registration processing.
• Respond to customer and internal inquiries with professionalism and accuracy.
• Audit and verify registration documents for DMV compliance.
• Communicate documentation issues and provide resolution guidance.
• Process new and used vehicle registrations accurately and efficiently.
• Facilitate paperwork movement between clients and the DMV.
• Support the customer service team with DMV-related questions.
• Provide subject matter guidance on vehicle registration processes.
• Deliver exceptional customer service to all Vitu clients.

Skills

Attention to detail

Time management

Written and verbal communication

Teamwork

Independence

Education

High School Diploma or GED

Job description

Registration Support Representative - Onsite

Job Description

Posted Tuesday, August 18, 2026 at 4:00 AM

Registration Support Representative

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Vehicle Registration Support Representative is a detail-oriented, motivated, and organized professional who delivers exceptional customer service to Vitu clients. This role involves interpreting and applying relevant provisions of the California Vehicle Code and supporting registration processes. The ideal candidate will either have, or be willing to develop through training, a strong understanding of DMV regulations, policies, and procedures related to vehicle and vessel registration and titling.

Key Responsibilities

• Travel to client sites daily to support vehicle registration processing
• Respond to customer and internal team inquiries with professionalism, accuracy, and a positive attitude
• Audit and verify registration documents to ensure compliance with DMV policies and company procedures
• Communicate with customers regarding documentation errors and provide clear guidance for resolution
• Process new and used vehicle registrations accurately and efficiently
• Facilitate the movement of paperwork between clients and the DMV, ensuring timely and complete submissions
• Support the customer service team with DMV-related questions and assist in determining requirements for special processing applications
• Provide subject matter expertise and guidance on vehicle registration processes
• Deliver exceptional customer service to all Vitu clients.

Minimum Qualifications and Experience

• High School Diploma or GED required
• 1-2 years of experience in vehicle registration, title processing, or customer service
• Valid California drivers license and reliable transportation required
• Strong attention to detail and ability to follow procedures
• Excellent organizational and time management skills
• Effective written and verbal communication skills
• Ability to work independently and as part of a team
• DMV or vehicle registration experience is a plus, but not required
• Vitu will provide full training for motivated and enthusiastic candidates

Compensation -

The hourly range for this position is: $24-$25.50

The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including -

• Healthcare Coverage for you and your family covering Medical, Dental & Vision
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Generous PTO
• Pet Insurance
• Retirement Planning
• ID Theft Insurance
• Life and Disability Insurance
• Accident & Hospital, Critical Illness Insurance
• Tuition Reimbursement

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.