Registration Lead: Drive Patient Access & Team Growth

Montgomery College; United States; On-site; USD 25,000 - 30,000; Full time

Job summary

Vanderbilt Health is seeking a Team Lead – Patient Registration to guide onboarding, train new hires, and delegate duties to achieve monthly performance goals. You will register emergency patients, collect signatures, and verify insurance for accurate billing in a fast-paced hospital setting.

Responsibilities include ensuring proper documentation, handling patient liability, and maintaining HIPAA-compliant records while coordinating with colleagues to meet service standards and patient needs.

Qualifications

• Two years of relevant work experience.
• Education: High School Diploma or GED.
• Knowledge of HIPAA guidelines and patient confidentiality.

Responsibilities

• Register patients according to hospital policies and procedures.
• Obtain signatures of patients and guarantors for required forms.
• Document logs for the registration area with patient name and arrival time.
• Explain eligibility, benefits, and estimated patient portion after insurance verification.
• Document account details and any collection efforts during registration.
• Acknowledge patients and family members promptly and professionally.
• Maintain confidentiality in accordance with HIPAA guidelines.

Skills

Team leadership

Patient registration

HIPAA compliance

Data entry

Communication

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking a Team Lead – Patient Registration to guide onboarding, train new hires, and delegate duties to achieve monthly performance goals. You will register emergency patients, collect signatures, and verify insurance for accurate billing in a fast-paced hospital setting.

Responsibilities include ensuring proper documentation, handling patient liability, and maintaining HIPAA-compliant records while coordinating with colleagues to meet service standards and patient needs.