Patient Registration Lead — Guide, Train & Elevate Check-In

Vanderbilt University Medical Center; Shelbyville (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Vanderbilt University Medical Center is seeking a Team Lead for Patient Registration. The role focuses on guiding and training new hires, delegating responsibilities, and ensuring monthly and performance-improvement goals are met.

Responsibilities include registering patients for emergency services, obtaining signatures, and collecting patient liability after insurance verification, while maintaining HIPAA compliance and data confidentiality.

Responsibilities

• Registering all patients according to policies and procedures established by the hospital.
• Obtaining signatures of patient and/or guarantor for all required forms.
• Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.
• Effectively communicating with the patients of the eligibility/benefits/estimated patient portion upon insurance verification.
• Thoroughly documenting the account upon registration as well as collection efforts taken.
• Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.
• Responsible for maintaining all information confidentially in accordance to HIPAA (Health Insurance Portability and Accountability Act) guidelines.

Job description

Vanderbilt University Medical Center is seeking a Team Lead for Patient Registration. The role focuses on guiding and training new hires, delegating responsibilities, and ensuring monthly and performance-improvement goals are met.

Responsibilities include registering patients for emergency services, obtaining signatures, and collecting patient liability after insurance verification, while maintaining HIPAA compliance and data confidentiality.