Registration Lead Coordinator - Patient Access & Scheduling

Wexner Medical Center; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Wexner Medical Center is seeking a Registration Lead Coordinator to manage physician appointment scheduling, OR/admission, and full service scheduling. You will verify insurance and demographic details to support clinical and financial needs, and coordinate with staff and physicians to resolve issues in a single transaction.

Responsibilities include using EMR and registration software, educating new staff on standards and processes, and ensuring a positive first impression for patients and

Qualifications

• High School diploma or GED.
• 4 years of relevant experience required.
• 6 or more years of relevant experience preferred.

Responsibilities

• Coordinate requests from physicians, staff, and patients to meet needs in a single transaction.
• Resolve routine and complex customer problems and direct questions to appropriate staff.
• Communicate with clinical staff and department personnel to ensure service and information needs are met.
• Provide orientation for new staff and student interns; educate on department standards, policies and procedures.

Education

High School diploma or GED

Associate degree in relevant field (preferred)

Tools

Electronic Medical Record (EMR)

Scheduling systems

Registration systems

ABN

Eligibility

Document management software

Job description

Wexner Medical Center is seeking a Registration Lead Coordinator to manage physician appointment scheduling, OR/admission, and full service scheduling. You will verify insurance and demographic details to support clinical and financial needs, and coordinate with staff and physicians to resolve issues in a single transaction.

Responsibilities include using EMR and registration software, educating new staff on standards and processes, and ensuring a positive first impression for patients and