Registration Coordinator - 3rd Shift

Ohio State University; United States; On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

Retirement plan options

Job summary

The Ohio State University Medical Center is seeking a Registration Coordinator for the 3rd shift in the East Admitting Office. You will manage appointment scheduling, collect demographic and insurance data, and support clinical and financial needs while delivering excellent patient service.

Responsibilities include coordinating requests, assisting physicians, resolving routine issues, and using EMR and scheduling systems to ensure accurate data and smooth operations.

Qualifications

• High School diploma or GED required.
• 0 years required; 0-2 years preferred.
• Experience with patient access-related processes is a plus.

Responsibilities

• Schedule and coordinate appointments and maintain patient information.
• Collect demographic and insurance data for clinical and financial needs.
• Assist physicians and clinical teams by coordinating requests in one transaction.
• Communicate with staff to ensure patient and department needs are met.

Skills

EMR

Scheduling systems

Document management

Eligibility processing

Education

High School diploma or GED

Tools

ABN

EMR software

Job description

Job Title

Registration Coordinator - 3rd Shift

Department

East | Admitting Office

The Ohio State University Medical Center is committed to improving access and service to customers. The Registration Coordinator functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm, and mutual respect. This position ensures access to OSUWMC physicians and services and coordinates and supports the functions of integrated patient access services as well as ensures proper data collection/support for scheduling, registration, benefit verification, and for compliance and statistical purposes.

Position Summary

The Registration Coordinator is an expert in product, process, or service line area (physician appointment scheduling, OR/admission, full-service scheduling; pre-registration and registration; insurance verification, and patient liability determination and communication). This position is responsible for providing consumers (clinical team and patients) with accurate, up-to-date information regarding products, services, and general procedures.

Schedule return appointments and/or other appointments as assigned. Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information. Provides support to physicians and consumer by coordinating their requests and satisfying their needs in one transaction. Solves routine and complex customer problems and knows where to direct customers to address specific questions. Communicates regularly with clinical team, medical secretaries, and team within the product/service line to ensure customer and department team needs are met. Always creates a positive first impression. Must be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, etc.

Minimum Required Qualifications

High School diploma or GED. 0 years of relevant experience required. 0-2 years of relevant experience preferred.

Additional Information

30 hours per week, 3rd shift, 10 hour shifts, Friday - Sunday 9:00p-7:30am. Location: East Hospital - Tower (0397). Position Type: Regular. Scheduled Hours: 30. Shift: Third Shift. Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

Ohio State benefits give you options to take care of what matters most to you - and opportunities to make adjustments as your life and needs change, including:

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence - and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.