Registration Coordinator - 3rd Shift

Wexner Medical Center; Columbus (OH); On-site; USD 28,000 - 34,000; Part time

Job summary

The Ohio State University Medical Center in Columbus, OH is seeking a Registration Coordinator to support scheduling, registration, insurance verification, and data collection. This role helps ensure access to OSUWMC physicians and services and coordinates integrated patient access functions in a single streamlined process.

The position requires accurate data gathering for appointments and insurance, and frequent coordination with clinicians and support staff.

Qualifications

• High School diploma or GED is required.
• 0 years of relevant experience required; 0-2 years preferred.
• Experience with EMR, scheduling and registration systems is expected.

Responsibilities

• Provide accurate information about products, services and procedures to patients and clinical teams.
• Schedule return or other appointments as assigned.
• Ensure accurate demographic and insurance information for clinical and financial needs.
• Coordinate requests from physicians and consumers in a single transaction.
• Communicate with clinical team and administrative staff to meet needs.

Education

High School diploma or GED

Tools

Electronic Medical Record (EMR)

Scheduling software

Registration systems

ABN

Eligibility software

Document management software

Job description

The Ohio State University Medical Center is committed to improving access and service to customers. The Registration Coordinator functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm, and mutual respect. This position ensures access to OSUWMC physicians and services and coordinates and supports the functions of integrated patient access services as well as ensures proper data collection/support for scheduling, registration, benefit verification, and for compliance and statistical purposes.

Position Summary

The Registration Coordinator is an expert in product, process, or service line area (physician appointment scheduling, OR/admission, full-service scheduling; pre-registration and registration; insurance verification, and patient liability determination and communication). This position is responsible for providing consumers (clinical team and patients) with accurate, up-to-date information regarding products, services, and general procedures. Schedule return appointments and/or other appointments as assigned. Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information. Provides support to physicians and consumer by coordinating their requests and satisfying their needs in one transaction. Solves routine and complex customer problems and knows where to direct customers to address specific questions. Communicates regularly with clinical team, medical secretaries, and team within the product/service line to ensure customer and department team needs are met. Always creates a positive first impression. Must be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, etc.

Minimum Required Qualifications

High School diploma or GED. 0 years of relevant experience required. 0-2 years of relevant experience preferred.

• 30 hours per week, 3rdshift, 10 hour shifts, Friday - Sunday 9:00p-7:30am

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.