Registration Coordinator

Jobtailor; Virginia Beach (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Jobtailor in Virginia Beach is hiring a Medical Office Administrative Clerk to manage the front desk, greet patients, schedule appointments, and support clinical staff. The role requires strong organization, attention to detail, and a customer-focused approach to ensure smooth daily operations.

You will verify insurance, enter patient data, handle copays, and coordinate with billing and providers. Proficiency in Microsoft Office and fast, accurate typing are expected, along with the ability to

Qualifications

• High school diploma or equivalent.
• One year of relevant office experience; Medical office experience preferred.
• Proficiency in Microsoft Office; Typing speed of at least 35 WPM with high accuracy.

Responsibilities

• Maintain the registration desk, answer phone lines, and schedule appointments.
• Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays.
• Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.).
• Provide general office assistance including purchasing of office supplies, maintenance of office equipment.
• Coordinate with billing office on collections and balancing payments.
• Serve as liaison between patients and the clinical staff and work toward ensuring efficiency and excellent customer service.
• Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients.
• Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient’s account.
• Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed.
• Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information.
• Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service.
• Ability to work flexible schedules to meet clinic needs.

Skills

Typing speed (35 WPM)

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Responsibilities

• Maintain the registration desk, answer phone lines, and schedule appointments
• Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays
• Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.)
• Provide general office assistance including purchasing of office supplies, maintenance of office equipment.
• Coordinate with billing office on collections and balancing payments.
• Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service.
• Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
• Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
• Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
• Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
• Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service
• Ability to work flexible schedules to meet clinic needs.

Requirements

• High school diploma or equivalent
• One year of relevant office experience; Medical office experience preferred
• Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy