Registration Clerk

The NeuroMedical Center; Hammond (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

The NeuroMedical Center in Hammond, Louisiana is looking for a front desk representative who will greet patients, manage their registration, and handle clerical duties throughout the clinic. Candidates should be prepared to assist in maintaining the tidiness of the reception area and manage patient interactions effectively.

A high school diploma or G.E.D. is required, along with at least two years of customer service experience. Experience in a medical office setting is preferred. This role is crucial for ensuring patient satisfaction and adherence to the clinic's values.

Qualifications

• Experience in a medical office or customer service role is preferred.
• Knowledge of insurance processes and referrals is advantageous.

Responsibilities

• Greet visitors at the front desk and manage their arrival.
• Register patients and update necessary information in the EMR system.
• Collect payments and maintain front desk tidiness.

Skills

Medical office experience

Customer service experience

Insurance knowledge

Referral knowledge

Education

High School Diploma or G.E.D.

Job description

GENERAL SUMMARY OF DUTIES

Greets and receives patients, while monitoring provider schedules as primary functions, but also performs a variety of routine front desk clerical tasks.

Position Duties

• Greet visitors at the front desk, determines the nature of business, and notifies appropriate person of their arrival.
• Greets and registers patients.
• Collect any monies due at the time of service.
• Update all required information in the EMR system
• Be the liaison between the patient and clinical areas when patients are waiting to be called to the back.
• Assists patients who come to pick up prescriptions.
• Maintains tidiness of front desk workstations and reception area.
• Balances payments to reconciliation report.
• Assist in stocking work area with supplies
• Perform a variety of clerical duties pertinent to the department.
• Protect the confidentiality and security of health records and health information.
• Adhere to the Mission, Vision, and Values of The NeuroMedical Center Clinic.

Education

• High School Diploma or G.E.D.

MINIMUM QUALIFICATIONS

• Medical office experience and 2 years of customer service experience a plus
• Insurance knowledge & referral knowledge preferred.