Registration Coordinator

Jobtailor; Chesapeake (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

Jobtailor is seeking a motivated medical office administrative assistant to support front desk operations, schedule appointments, verify insurance, obtain authorizations, and collect copays.

You will enter patient data, provide office support to providers, coordinate with billing on collections, post payments, and serve as a liaison between patients and the clinical staff to maintain accurate records and smooth daily operations.

Qualifications

• High school diploma or equivalent.
• One year of relevant office experience; medical office experience preferred.
• Basic knowledge of Microsoft Office; typing speed of at least 35 WPM with high accuracy.

Responsibilities

• Maintain the registration desk, answer phone lines, and schedule appointments
• Enter and update patient information, verify insurance coverage, obtain authorizations, and collect copays
• Provide administrative support to providers as needed
• Provide general office assistance including purchasing of office supplies and maintenance of office equipment
• Coordinate with billing office on collections and balancing payments
• Serve as liaison between patients and the clinical staff
• Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
• Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately post to patient’s account
• Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
• Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
• Manage telephone, fax, and email requests in a timely and organized manner

Skills

Typing speed 35 WPM

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Responsibilities

• Maintain the registration desk, answer phone lines, and schedule appointments
• Enter and update patient information, verify insurance coverage, obtain authorizations, and collect copays
• Provide administrative support to providers as needed
• Provide general office assistance including purchasing of office supplies and maintenance of office equipment
• Coordinate with billing office on collections and balancing payments
• Serve as liaison between patients and the clinical staff
• Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
• Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately post to patient’s account
• Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
• Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
• Manage telephone, fax, and email requests in a timely and organized manner

Requirements

• High school diploma or equivalent
• One year of relevant office experience; Medical office experience preferred
• Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy