Registration Clerk - Per Diem

TriState Health Career; Clarkston (WA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

403(b) retirement plan with matching

Job summary

TriState Health Career is seeking a Registration Clerk on an as-needed basis to support the admission process for both inpatients and outpatients. The role includes collecting and verifying patient information, pre-registration, insurance verification, and routing calls with a focus on exceptional customer service.

The position requires strong organizational skills, the ability to work under pressure, and familiarity with medical terminology.

Qualifications

• High school diploma or GED required.
• 1–2 years customer service experience preferred; general office equipment experience recommended.

Responsibilities

• Coordinate an effective admission process for all patients (pre-register and admit inpatients/outpatients).
• Receive referrals, gather/verify information, and complete required procedures.
• Compile and input statistics into hospital systems; screen and route hospital calls.
• Verify insurance and patient identity; maintain excellent customer service; handle stressful situations as needed.

Skills

Organizational skills

Patient observation

Face-to-face communication

Telephone communication

Typing

Medical terminology

Independent problem solving

Education

High school diploma or GED

Job description

This position is on an as-needed basis and must be available for various shifts including both weekdays and weekends.

Job Summary:

The TriState Health Registration Clerk is responsibility for the coordination of an effective, efficient admission process for all patients by receiving referrals, gathering and verifying pertinent information, and completing necessary procedures to pre-register and admit inpatients and/or outpatients. The position compiles and inputs statistical information into appropriate hospital systems, screens and routes hospital phone calls, verifies insurance and identity of patients. Excellent customer service skills a must. May work under stressful circumstances at times. Must meet established attendance standards and adhere to hospital/department dress code, including wearing ID badge. May be required to work weekdays and/or weekends, evenings and/or night shifts and may be required to work on religious and/or legal holiday.

Education and Training:

• Medical terminology and previous healthcare experience preferred but not required; High school diploma or equivalency (GED) required.

Experience:

• 1 to 2 years customer service experience preferred; Experience with general office equipment; fax, telephone, copy machine, computer required.

Skills and Abilities:

• Strong organizational skills and ability to prioritize tasks.
• Ability to assess and observe patients.
• Ability to communicate face to face and via telephone with patients, families, physicians and co-workers.
• Ability to type and use telephone.
• Working knowledge of medical terminology.
• Ability to identify and solve problems independently.
• Excellent computer skills and the ability to adapt to various programs/systems.
• Retirement - 403(b) with matching contributions

TriState Health is located in Clarkston, WA, which is nestled within the Lewis Clark Valley. The Lewis Clark Valley is a hidden gem, located at the confluence of the Snake and Clearwater Rivers and at the mouth of Hells Canyon, America’s deepest river gorge. With a mild climate and a four-seasons environment, the valley offers a wide variety of year-round family friendly happenings. Spend time boating on the river, hiking, skiing at nearby resorts, savoring delicious wines and cuisines, attending sporting events, and more! Enjoy life at your pace, your way, in the beautiful Lewis Clark Valley.

Our Mission:

Your Health Is Our First Priority!

Our Vision:

Empowered Employees. Compassionate Care. Patients First. Community Always.

Our Values:

Quality.Through teamwork, we strive to continuously improve our quality of care and service.

Compassion.We are the caretakers of our community and we treat each patient, partner, and team member with a tender touch and an unparalleled level of care.

Respect.We create a culture of respect by engaging professional staff who demonstrates respect for each other, our patients, and their families.

Collaboration.We seek healthy partnerships – both within and outside our walls – to build teams that deliver the highest quality of care.

Innovation.We embrace and integrate new ideas and technology to improve our community’s health and wellness.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.