Registration Clerk/Clerk II - Emergency Services - Per Diem

Guthrie; Towanda (Bradford County); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

Guthrie in Towanda, PA is seeking a Registration Clerk to greet patients and guide them through the registration process with compassion and accuracy in a fast-paced ED setting. As the first point of contact, you will create patient encounters in the EHR, manage calls, collect co-pays, and provide clear financial guidance to patients and families.

The role is per diem and requires a high school diploma, strong organizational and communication skills, and attention to detail to support ED

Qualifications

• Strong organizational skills required.
• Excellent verbal communication abilities.
• Frequent keyboarding capability.
• Exceptional attention to detail.

Responsabilités

• Create patient encounters in the EHR for ED, radiology, and outpatient.
• Participate in daily auditing of registration processes.
• Manage incoming/outgoing calls and nurse call system.
• Collect co-pays and provide financial guidance to patients.
• Perform Health Information Management duties after hours.
• Participate in ED staff meetings.

Connaissances

Organizational skills

Verbal communication

Keyboarding

Attention to detail

Formation

High School Diploma or equivalent

Outils

EHR system

Description du poste

Be the first friendly face patients see on their healthcare journey. As a Registration Clerk at Guthrie, you'll help create a welcoming experience by guiding patients through the registration process with compassion, accuracy, and exceptional customer service.

Recognized as a Top Healthcare Employer:

• - Best Places to Work 2025 - Modern Healthcare
• - America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
• - America's Best-In-State Employers (PA) 2025 - Forbes
• - America's Best Employers for Healthcare Professionals 2025 - Forbes
• - America's Best Employers for Women 2025 – Forbes

Schedule & Coverage:

Per Diem

Position Summary:

The Registration Clerk/Clerk II is responsible for fulfilling all patient access functions in the ED. The Registration Clerk is an integral member of the team supporting all patient and family care and needs and is often the first point of contact with our arriving patients.

Education, License & Cert:

High School Diploma or equivalent is required.

Experience:

One year experience preferred in a position requiring frequent and direct in‑person customer contact. Candidate should have experience in a role that requires:

• Strong organizational skills
• Excellent verbal communication skills
• Frequent keyboarding
• Exceptional attention to detail.

Essential Functions:

1. Creates patient encounters in the EHR for ED, radiology, and outpatient patients. Performs all functions related to the integrity of the EHR (i.e., obtaining general consent for treatment, creating unknown encounters, merging records, scanning, prepared trauma packets)
2. Participates in daily auditing of registration processes
3. Manages incoming and outgoing telephone calls, Vocera calls, Nurse call system
4. Collects co‑pays and provides financial guidance related to paying outstanding balances, providing estimate letters for services rendered
5. Performs the function of Health Information Management department after hours
6. Participates in ED staff meetings and ED Shared Governance

Other Duties:

1. Other duties as assigned.