Registration Clerk

HUMBLE VASCULAR SURGICAL CENTER INC; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

HUMBLE VASCULAR SURGICAL CENTER INC in Lafayette, LA is seeking an Admissions Clerk to greet patients, handle front-desk communications, collect co-pays, and ensure accurate intake paperwork.

The role requires 1–2 years of admissions or health information experience, strong oral and written communication, computer skills, and the ability to work in a team to support quality patient care. This on-site position involves daily clerical duties and interacting with patients and families.

Qualifications

• High School Diploma or GED required.
• Minimum 1–2 years of admissions or health information services experience.
• Strong written and oral communication skills.
• Ability to work effectively in a team to support patient care.
• Proficient computer skills and attention to detail.

Responsibilities

• Greets patients/ families promptly and courteously as the patient arrives at the facility.
• Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel.
• Provides interpretation of forms to be signed upon admission including patient rights and living will questions.
• Reviews all patient forms for completeness, accuracy, and appropriate signatures.
• Obtains and enters new patient demographics and updates patient information, as necessary, in the computer system to maintain accuracy for billing.
• Collects deposits and/or co-pays according to established guidelines.
• Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors.
• Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.
• Maintains a clean and orderly waiting room.
• Performs a variety of clerical duties.
• Utilize concepts of age/ developmental stages in interactions with patients and families.

Skills

Communication skills

Computer skills

Team player

Critical thinking

Education

High School Diploma or GED

Job description

Education: High School Diploma or G.E.D.

Experience: One (1) to two (2) years minimum experience as an admissions clerk or in Health Information Services in a hospital setting.

Required Skills, Knowledge and Abilities: Effective communication skills; both orally and written. Computer skills needed. Ability to work with others within a team to ensure quality patient care. Strong critical thinking skills.

• Greets patients/ families promptly and courteously as the patient arrives at the facility.
• Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel.
• Provides interpretation of forms to be signed upon admission including patient rights and living will questions.
• Reviews all patient forms for completeness, accuracy, and appropriate signatures.
• Obtains and enters new patient demographics and updates patient information, as necessary, in the computer system to maintain accuracy for billing.
• Collects deposits and/or co-pays according to established guidelines.
• Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors.
• Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.
• Maintains a clean and orderly waiting room.
• Performs a variety of clerical duties.
• Utilize concepts of age/ developmental stages in interactions with patients and families.