Admissions Clerk

Appalachian Regional Healthcare (ARH); Hyden (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) is seeking an Admissions Clerk to handle patient registration, discharge, and transfer tasks with courtesy and efficiency.

You will greet patients, provide hospital information, manage admissions, and coordinate with staff to ensure smooth patient flow while maintaining accurate records and performing cashier duties. A friendly, detail‑oriented individual is preferred for a fast-paced hospital setting.

Qualifications

• High school diploma or GED required.
• Three to six months of on-the-job training required to attain proficiency.
• Prior experience dealing with the public preferred.
• Typing a minimum of 30 words per minute.
• Strong customer service and public interaction skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to maintain accurate records and documentation.
• Ability to perform clerical and administrative duties efficiently.
• Ability to work in a fast-paced environment while maintaining accuracy and professionalism.

Responsibilities

• Greet patients and visitors in person or by phone in a courteous manner.
• Provide general information concerning the hospital and patient状 status as per guidelines and secure signatures when required.
• Operate the telephone system, paging, or staff contacts and keep records; assist in locating families.
• Determine patient needs and coordinate admissions or referrals to appropriate facilities; escort as needed.
• Maintain inpatient roster by name and bed, report admissions and discharges, and manage elective schedules.
• Prepare all records related to admission, payment, and discharge.
• Pull patient charts, manage appointment schedules, handle money, and secure hospital keys.
• Assist patients in getting in and out of vehicles as needed.
• Operate various office equipment.
• Perform cashier duties and issue receipts.
• Perform other related duties as assigned.

Skills

Customer service

Public interaction

Typing 30 wpm

Record keeping

Clerical duties

Communication skills

Fast-paced environment

Education

High School Diploma or GED equivalent

Tools

Postage meter

Typewriter

Display terminal

Terminal printer

Adding machine

Copy machine

Fax machine

Medifax machine

Communication systems

Job description

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties; e.g. receipts of payment and issuance of receipts.
• Performs other related duties as assigned.

Qualifications

Education

High School Diploma or GED equivalent required.

Experience

Experience in dealing with the public preferred.

Three (3) to six (6) months of on-the-job training required to attain proficiency in the performance of assigned duties and responsibilities.

Required Skills, Knowledge & Abilities

Must be able to operate routine office equipment, including but not limited to:

• Postage meter
• Typewriter
• Display terminal and terminal printer
• Adding machine
• Copy machine
• Fax machine
• Medifax machine
• Communication systems

Must type a minimum of thirty (30) words per minute accurately.

Strong customer service and public interaction skills.

Ability to communicate effectively both verbally and in writing.

Ability to maintain accurate records and documentation.

Ability to perform clerical and administrative duties efficiently.

Ability to work in a fast-paced environment while maintaining accuracy and professionalism.