Clerk

Joseph P Addabbo Family Health Center Inc; New York (NY); Presencial; USD 34 000 - 52 000; Tempo integral

Resumo da oferta

Paylocity is seeking a front desk registration clerk to support clinic operations under the Administrative Clinic Manager. You will handle patient check-in, schedule appointments by phone and in person, and explain registration forms to patients while ensuring accuracy in records.

The role requires meticulous data entry into the Practice Management System, updating demographics and insurance details, and guiding patients through fee structures and payments.

Responsabilidades

• Distributes and explains registration forms, assisting patients in understanding and completing the forms.
• Answers front desk telephone and directs calls to appropriate clinic departments.
• Makes appointments by telephone and in person in the Practice Management System for various clinics.
• Updates patient demographics and insurance information at each visit.
• Performs insurance verifications according to policy and procedure.
• Collects and files registration forms in the medical chart.
• Assigns chart numbers and prepares medical records for new patients.
• Makes copies of necessary documents to be placed in the medical chart.
• Enters vital demographic, insurance data and notes for each registered patient in the PMS.
• Determines fee codes based on sliding fee scale and income documentation.
• Directs patient payments to cashier for self-pay, co-pays, and deductibles.
• Directs calls to the appropriate clinic area for follow-up.
• Generates patient identification cards.
• Answers patient questions about clinic services and registration process.
• Explains clinic payment policies, charges, co-pays, deductibles, and hours of operation.
• Directs patients to the appropriate clinic area for their visit.
• Assists the Center and patients in all areas of registration and documentation of patient information.
• Performs additional related duties as required by supervision.

Descrição da oferta de emprego

Description

POSITION SUMMARY:

Under the direct Supervision of the Administrative Clinic Manager (ACM), clerks working in the front desk registration department are responsible to perform clerical work in support of registration including making appointments and processing patients.

Requirements

• 1. Distributes and explains registration forms assisting patients in the understanding and completion of the registration process.
• 2. Answers front desk telephone.
• 3. Makes appointments by telephone and in person in the Practice Management System (PMS) for adult, pediatrics, dental, obstetrics/gynecology and other clinic appointments.
• 4. Updates information regarding insurance and patient demographics at each visit.
• 5. Performs insurance verifications as per policy and procedure.
• 6. Collects and files registration forms in the medical chart.
• 7. Assign patients a chart number and prepares the medical record.
• 8. Makes copies of all necessary documents to be placed in the medical chart.
• 9. Enters vital demographic, insurance data and relevant notes of each registered patient in the PMS.
• 10. Determines fee code of patients based on sliding fee scale and patient’s income documentation.
• 11. Directs patient payments to clerk/cashier for self-pay cash payments, co-pays, deductibles, etc.
• 12. Directs calls coming to the front desk department to the appropriate clinic department or individual necessary to provide follow-up.
• 13. Generates the patient identification card.
• 14. Answers patient questions about the clinic services and registration process.
• 15. Explains policies of the health center concerning payment of accounts, schedule of charges, co-pays, deductibles, hours of operations, etc.
• 16. Directs the patient to the appropriate clinic area for the patient’s visit.
• 17. Assists the Center and patients in all areas of the registration process ensuring proper clerical support for the completion, follow-up and documentation of patient information.
• 18. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their Supervisor.