Registration Associate - Part Time

IU Health; Bedford (IN); On-site; USD 21,000 - 28,000; Part time

Job summary

IU Health in Indiana is seeking a friendly, reliable Registration Team member to join our System Patient Access Registration team. This part-time role serves as the first contact for patients and supports a positive experience from entry through the visit.

The position handles patient registration, insurance verification, financial counseling, and basic cashiering and information release. At least one year in hospital Revenue Cycle is preferred, with strong communication and teamwork to ensure

Qualifications

• Experience in patient registration preferred.
• Strong communication and teamwork required.
• Ability to handle confidential information with care.

Responsibilities

• Greet and assist patients in a friendly and professional manner.
• Ensure timely and accurate patient registration.
• Maintain patient records and confidentiality.
• Provide information and answer patient inquiries.
• Collaborate with medical staff to ensure smooth operations.
• Requirements include working knowledge of patient registration and financial clearance.

Skills

Patient registration

Customer service

Interpersonal skills

Communication

Teamwork

Job description

This position will float between Bedford and Paoli Hospital. Part-time, 20hrs a week.

Come join our Team! Our Bedford Team is looking for a dynamic individual to join our System Patient Access Registration Team! This role serves as the first point of contact for our patients and is crucial in ensuring a positive experience from the moment they walk through the door. To be successful in this position, you must be dependable and consistent in your attendance and timeliness. Registration experiences is preferred but not required for the role.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Key Responsibilities:

• Greet and assist patients in a friendly and professional manner
• Ensure a timely and accurate patient registration
• Maintain patient records and confidentiality
• Provide information and answer patient inquiries
• Collaborate with medical staff to ensure smooth operations
• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.