Registrar - Voorhees - FT (2nd Shift)

Virtua Health; Voorhees Township (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) / 403(b)

Paid time off

Paid sick leave

Disability insurance

Life insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health is seeking a Registrar to gather and enter patient demographic information into the hospital information system and verify benefits and required authorizations. The role serves as the first point of contact, delivering excellent customer service and supporting billing and scheduling tasks.

The position requires handling insurance cards, verifying data accuracy, and processing payments, while offering referrals and payment options. Epic system experience is preferred.

Qualifications

• 1 year customer service in a professional setting preferred.
• Medical office or admittance experience preferred.
• Positive demeanor with strong verbal and written communication.
• Able to handle potentially stressful situations and multiple tasks.
• Basic typing, computer and/or word processing skills.

Responsibilities

• Obtain copies of patient insurance cards and demographics and enter data into computer system; verify completeness and accuracy.
• Obtain signatures on required documents for consent, medical necessity and regulatory paperwork.
• Process co-pays, deductibles, co-insurance and deposits; liaise with billing as needed.
• Identify and provide appropriate referrals and payment options for financial assistance.
• Provide office support including phones, scheduling, typing, filing, etc.

Skills

Customer service

Verbal and written communication

Stress management

Typing / computer skills

Education

High School diploma

Job description

Schedule

• 4 weekdays and every other Saturday/Sunday 3p to 11p
• All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into.

Summary

Gathers and enters patient demographic information into the hospital information system.

Verifies Benefits, Obtains Required Authorization.

• Obtains co-pays, deductibles, co-insurance and deposit amounts.
• Performs accurate and thorough registrations.
• Is compliant with regulatory guidelines.
• Acts as first contact representative of Virtua by providing excellent customer service.

Position Responsibilities

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Position Qualifications Required / Experience Required

• 1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred.
• Must demonstrate a positive demeanor, have both strong verbal and written communication skills.
• Must be able to handle potentially stressful situations and multiple tasks.
• Must have basic typing, computer and/or word processing skills.

Required Education

• High School diploma.

Training / Certification / Licensure

• One year of Epic system experience highly preferred.

Salary:

$18.69 - $26.01 Hourly

Benefits:

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to:

• medical/prescription, dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• colleague and dependent life insurance and supplemental life and AD&D insurance
• tuition assistance
• an employee assistance program that includes free counseling sessions

Eligibility for benefits is governed by the applicable plan documents and policies.