Registrar - Camden - PT (2nd Shift)

Virtua Health; Camden (NJ); On-site; USD 25,747 - 35,831; Full time

Benefits offered by this job

Medical/prescription insurance

Dental and vision insurance

Paid time off

Tuition assistance

Employee assistance program

Job summary

Virtua Health in Camden, New Jersey, is seeking a detail-oriented Registrar to gather and enter patient demographic information into the information system. Responsibilities include collecting copies of patient insurance, verifying accuracy of data, and providing payment options to patients. Ideal candidates will possess strong customer service skills, handle multiple tasks, and have experience in a medical office. The position offers a competitive hourly wage between $18.69 and $26.01 along with comprehensive benefits.

Qualifications

• 1 year customer service experience in a professional setting preferred.
• Must demonstrate a positive demeanor and handle stressful situations.
• Experience in a medical office or admittance preferred.

Responsibilities

• Gathers and enters patient demographic information into the hospital system.
• Obtains and verifies patient insurance and demographic information.
• Collects payments and resolves billing issues.

Skills

Customer service in a professional setting

Strong verbal communication skills

Strong written communication skills

Basic typing and computer skills

Education

High School diploma

Tools

Epic system

Job description

Schedule

Every other Saturday/Sunday/Friday 3p-9p and Every Weds 3p-9p

All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into.

Summary

Gathers and enters patient demographic information into the hospital information system.

Position Responsibilities

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Position Qualifications Required / Experience Required

1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred.

Must demonstrate a positive demeanor, have both strong verbal and written communication skills.

Must be able to handle potentially stressful situations and multiple tasks.

Must have basic typing, computer and/or word processing skills.

Required Education

High School diploma.

Training / Certification / Licensure

One year of Epic system experience highly preferred.

Salary

$18.69 - $26.01 Hourly

Benefits

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.