Registrar/Training Administrator

OWT Global LLC; Arlington (VA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

Disability/Life insurance

401k plan

Paid Time Off

Job summary

OWT Global is seeking a Registrar/Training Administrator to oversee training programs, enrollment, and records management. The role requires coordinating course schedules, LMS operations, and compliance activities to support workforce development and contract requirements.

You will work closely with program managers, instructors, and stakeholders to ensure training is well-planned, documented, and audited, while maintaining data integrity and confidentiality across systems.

Qualifications

• Three+ years in customer service with 18+ months in course registration.
• Experience managing enrollment, training records, and compliance docs.
• Proficiency with MS Office Suite and LMS platforms.
• Strong organizational, analytical, and communication skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Administer and coordinate training programs per contracts and objectives.
• Manage student enrollment, attendance, course scheduling, and events.
• Custodian of student, trainee, certificates, and training records.
• Maintain SIS/LMS databases and ensure data integrity and privacy.
• Generate reports on enrollment, attendance, performance, and certifications.
• Support instructors and management in delivery of training programs.
• Assist in SOPs and records management documentation.
• Coordinate audits, inspections, and contract reporting.

Skills

Customer service

Enrollment management

Records handling

SIS/LMS administration

MS Office

Attention to detail

Communication skills

Tools

Cornerstone

Moodle

Blackboard

Canvas

Saba

Job description

Location: Arlington, VA/ NCR

Clearance level required: Secret

This position is contingent upon contract award.

OWT Global

Founded in 2010 and headquartered in Tampa, FL, OWT Global is a small business that offers reliable and operationally proven expertise and support to the U.S. Government, industry partners, and commercial vendors. Named a Top Workplace by the Tampa Bay Times (2022-2025), OWT Global prides itself on offering exceptional, industry-leading services and solutions in a cost-effective manner for Engineering, Engineering Support, RDT&E, Technical Program and Project management, Subject Matter Expertise (SME), operations, logistics, maintenance, and training of Unmanned Aerial Systems (UAS), Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance, Reconnaissance, and Targeting (C5ISRT), and Air Domain Awareness and Defense (ADAD) technologies.

OWT is a proud supporting partner in the DOD SkillBridge program to ensure service members gain valuable industry work experience as the service member transitions from military to industry. The OWT Global team consists of 96% veterans, selectively recruited from the Special Operations, Special Mission Units, and Intelligence Communities with an extensive experience tailored towards supporting efforts in preparation of threats against the United States by great power competitors and by continued operational support to the United States Government in combatting the continued counterterrorism threats world-wide.

With this unique foundation of U.S. military special operations and civilian intelligence agency veterans, Engineers, and manned and unmanned system pilots and maintainers, OWT Global brings a blend of skills optimized for today’s dynamic operational needs. The OWT Global model pairs technical acumen with operational applications to help drive the development and deployment of technology in a sustainable and affordable way.

Job Summary

The Registrar / Training Administrator is responsible for the administration, coordination, and oversight of training and education programs in support of organizational objectives and contract requirements. This position serves as the central authority for student and training records management, enrollment and registration processes, training administration, course scheduling, learning management system (LMS) support, compliance tracking, and training operations. The Registrar / Training Administrator works closely with program managers, instructors, curriculum developers, instructional designers, facilitators, and stakeholders to ensure training programs are effectively planned, delivered, documented, and evaluated. The position ensures the integrity of educational records, supports reporting and compliance activities, and contributes to the successful execution of workforce development and training initiatives.

Key Responsibilities

• Administer and coordinate training and education programs in accordance with contractual requirements and organizational objectives.
• Manage student registration, enrollment, attendance tracking, course scheduling, and training event coordination activities.
• Serve as the official custodian of student, trainee, certification, and training program records.
• Maintain and manage training databases, student information systems (SIS), Learning Management Systems (LMS), and associated recordkeeping systems.
• Ensure the accuracy, integrity, confidentiality, and accessibility of student and training records.
• Process registrations, transfers, withdrawals, course completions, certifications, transcripts, and related educational documentation.
• Coordinate course schedules, training calendars, classroom assignments, instructors, and required training resources.
• Monitor student participation, attendance, academic progress, certification requirements, and course completions.
• Generate reports and metrics related to enrollment, attendance, performance, certifications, compliance, and training effectiveness.
• Support training evaluations, surveys, assessments, and data collection activities used to measure program success.
• Maintain training records and documentation required for audits, inspections, accreditation reviews, and contract reporting.
• Verify training completion requirements and coordinate the issuance of certificates, transcripts, badges, or other official credentials.
• Ensure compliance with contractual requirements, organizational policies, records retention standards, and applicable regulations.
• Support instructors, facilitators, and program management personnel in the delivery of training programs.
• Respond to requests for student and training information while maintaining appropriate confidentiality and privacy protections.
• Assist in the development, implementation, and continuous improvement of training administration procedures and processes.
• Develop and maintain standard operating procedures (SOPs), administrative guides, and records management documentation.
• Support special projects, workforce development initiatives, and educational program enhancements as assigned.

Required Qualifications

• Minimum ofthree (3) years of customer service experiencewith at least 18 months of direct experience with course registration.
• Clearance level required: Secret
• Experience managing enrollment, registration, training records, and compliance documentation.
• Experience generating reports, tracking metrics, and analyzing administrative data.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.
• Strong organizational, analytical, and administrative skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to maintain confidential information and sensitive records with discretion and professionalism.

Preferred Qualifications

• Experience supporting federal government, Department of War (DoW), or contractor-operated training and education programs.
• Experience administering professional certification, leadership development, workforce development, or technical training initiatives.
• Knowledge of accreditation standards, educational compliance requirements, and records management practices.
• Experience with LMS platforms such as Cornerstone, Moodle, Blackboard, Canvas, Saba, or similar systems.
• Familiarity with training evaluation methodologies and workforce development metrics.
• Professional certifications related to training administration, records management, education administration, or learning operations.

Knowledge, Skills, and Abilities

• Knowledge of training administration, registrar operations, and educational program management principles.
• Knowledge of student records management, LMS administration, and training documentation requirements.
• Ability to maintain accurate, auditable, and compliant educational and training records.
• Strong analytical and reporting skills with the ability to interpret administrative and training data.
• Ability to coordinate multiple courses, schedules, events, and administrative activities simultaneously.
• Strong customer service and stakeholder engagement skills.
• Excellent attention to detail and organizational abilities.
• Ability to work independently and collaboratively in a team-oriented environment.
• Ability to identify operational improvements and implement process enhancements.
• Commitment to data integrity, confidentiality, and continuous improvement.

Benefits

• Health, Dental, and Vision
• Short Term/Long Term Disability/Life Insurance/Workers Compensation
• Traditional and Roth 401k plan options
• Paid Time Off and Holiday Pay

Learn more about OWT Global at: https://owtglobal.com

Top Workplaces Tampa, Florida: https://topworkplaces.com/company/owt-global/