Registrar - Registration MSD - FT - Day

Stormont Vail Health; Topeka, Northern (KS, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Stormont Vail Health is seeking a Registrar for the Registration MSD unit in Topeka, KS. The role involves greeting patients, registering demographics and insurance details, and performing check-in functions while ensuring privacy and accuracy in all documentation.

The position emphasizes excellent customer service, adherence to HIPAA rules, and efficient handling of financial discussions and payments. On-site, day shift with normal hours and a focus on patient experience.

Qualifications

• High School Diploma or GED required.
• 1 year of experience in customer service required.
• Knowledge of patient rights, HIPAA, and Medicare Secondary Payer guidelines preferred.
• Basic knowledge of medical terminology helpful.

Responsibilities

• Register patients with demographic and insurance information and obtain signatures.
• Complete check-in and admission functions and verify patient identity.
• Conduct financial discussions including estimates and payment collection.
• Collect copays and prior balances as appropriate.
• Assist patients with required documentation and data entry.
• Schedule follow-up appointments and explain handouts as needed.

Skills

Patient Rights

HIPAA

Medicare Guidelines

Problem Solving

Medical Terminology

Education

High School Diploma / GED

Job description

## Registrar - Registration MSD - FT - DayApply: Topeka, KS: Full time: Posted Today: req24258Position Status:Full timeShift:First Shift (Days - Less than 12 hours per shift) (United States of America)Hours per week:40Job Information Exemption Status: Non-Exempt A Brief Overview Registration staff graciously greet all patients and visitors to Stormont Vail. Provide a positive image to customers by creating a friendly atmosphere while collecting all necessary patient and visit related information in a courteous manner for the visit. Complete clerical and reception duties in a welcoming manner focused on meeting customer needs. Completes process workflows and financial discussions in an efficient manner while adhering to organizational and regulatory standards. Education Qualifications* High School Diploma / GED RequiredExperience Qualifications* 1 year Experience in customer service. RequiredSkills and Abilities* Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Preferred proficiency)* Identify complex problems, review related information, evaluate options and implement appropriate solutions. (Preferred proficiency)* Knowledge of basic medical terminology. (Preferred proficiency)What you will do* Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.* Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.* Complete check-in and admission functions based on service area verifying patient identity.* Complete financial discussions including providing patient estimates and payment collections.* Collecting patient copays and prior balances as appropriate.* Assist patients in completing required documentation and database entry based on service area.* Schedule follow up appointments as appropriate.* Provide and explain all required handouts as appropriate.* Complete basic real time eligibility insurance validation.* Assist with department specific duties such as referrals, RiteFax and answering phones as needed.* Complete various clerical and office duties as required based on service area.* Comply with laws and regulations including maintaining patient confidentiality.* Correct account and visit edits in a timely manner.* Perform all other duties as assigned.* Comply with all policies, standards, mandatory training and requirements of Stormont Vail.Travel Requirements* 10% There is no planned travel associated with this position. However, on occasion, there may be need to cover for an unplanned vacancy at a different clinic.Required for All Jobs* Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health* Performs other duties as assignedPatient Facing Options* Position is Patient FacingRemote Work Guidelines* Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.* Stable access to electricity and a minimum of 25mb upload and internet speed.* Dedicate full attention to the job duties and communication with others during working hours.* Adhere to break and attendance schedules agreed upon with supervisor.* Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.Remote Work Capability* On-Site; No RemoteScope* No Supervisory Responsibility* No Budget Responsibility No Budget ResponsibilityPhysical Demands* Balancing: Occasionally 1-3 Hours* Carrying: Occasionally 1-3 Hours* Climbing (Ladders): Rarely less than 1 hour* Climbing (Stairs): Rarely less than 1 hour* Crawling: Rarely less than 1 hour* Crouching: Rarely less than 1 hour* Driving (Automatic): Rarely less than 1 hour* Eye/Hand/Foot Coordination: Frequently 3-5 Hours* Feeling: Frequently 3-5 Hours* Grasping (Fine Motor): Frequently 3-5 Hours* Grasping (Gross Hand): Occasionally 1-3 Hours* Handling: Occasionally 1-3 Hours* Hearing: Frequently 3-5 Hours* Kneeling: Rarely less than 1 hour* Lifting: Occasionally 1-3 Hours up to 25 lbs* Operate Foot Controls: Rarely less than 1 hour* Pulling: Frequently 3-5 Hours up to 25 lbs* Pushing: Frequently 3-5 Hours up to 25 lbs* Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs* Reaching (Overhead): Occasionally 1-3 Hours up to 25 lbs* Repetitive Motions: Frequently 3-5 Hours* Sitting: Frequently 3-5 Hours* Standing: Frequently 3-5 Hours* Stooping: Rarely less than 1 hour* Talking: Frequently 3-5 Hours* Walking: Continuously greater than 5 hoursPhysical Demand Comments: Pulling, pushing, sitting and walking frequency will vary based on service areas. Working Conditions* Burn: Rarely less than 1 hour* Combative Patients: Occasionally 1-3 Hours* Dusts: Rarely less than 1 hour* Extreme Temperatures: Rarely less than 1 hour* Infectious Diseases: Occasionally 1-3 Hours* Noise/Sounds: Occasionally 1-3 Hours* Radiant Energy: Rarely less than 1 hour* Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour* Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour* Hazards (other): Rarely less than 1 hour* Wet and/or Humid: Rarely less than 1 hourStormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.