Registrar Operations Director

UDC College of Arts & Sciences; Campus (IL); On-site; USD 88,000 - 102,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid vacation and sick leave

Job summary

UDC College of Arts & Sciences invites applications for the Associate University Registrar for Operations. This role leads day-to-day registrar operations, ensuring timely, accurate, and student-centered services across records, graduation, transcripts, and enrollment verification.

You will supervise staff, develop procedures, monitor KPIs, and drive continuous improvement while ensuring compliance with FERPA, accreditation standards, and federal/state regulations.

Qualifications

• Bachelor's degree and five years of progressively responsible experience in a Registrar's Office or Enrollment Services.
• Associate degree and 10 years of progressively responsible experience in a Registrar's Office or Enrollment Services with related experience, or an equivalent combination of education, training, certifications, and demonstrated competencies, may be substituted for the bachelor’s degree.
• Three years of supervisory or management experience.
• Demonstrated knowledge of registrar operations, records management, and customer service.

Responsibilities

• Direct the daily operations of the Office of the Registrar to ensure timely, accurate, and student-centered services.
• Develop, implement, and continuously improve operational procedures and service standards.
• Monitor office performance, establish KPIs, and implement operational improvements.
• Oversee the maintenance, integrity, security, and confidentiality of student academic records.
• Oversee graduation application and degree conferral processes and related activities.
• Oversee registration operations including course adds, drops, withdrawals, and status changes.
• Direct transcript production and enrollment verification processes and manage external vendors.

Skills

Registrar operations

Staff supervision

Data analysis

Policy compliance

Education

Bachelor's degree in relevant field

Associate degree with 10 years experience substitute

Tools

Banner SIS

Salesforce

Job description

UDC College of Arts & Sciences invites applications for the Associate University Registrar for Operations. This role leads day-to-day registrar operations, ensuring timely, accurate, and student-centered services across records, graduation, transcripts, and enrollment verification.

You will supervise staff, develop procedures, monitor KPIs, and drive continuous improvement while ensuring compliance with FERPA, accreditation standards, and federal/state regulations.