Registrar Office Specialist — Student Records & Support

Georgia Department of Revenue; Lawrenceville (GA); On-site; USD 39,000 - 53,000; Full time

Job summary

Gwinnett Technical College is seeking a Specialist in the Registrar’s Office to handle student records, transcripts, and registration support on the Lawrenceville campus. This full-time, benefited, FLSA non-exempt role reports to the Assistant Director of the Registrar’s Office.

The position requires an Associate’s degree and 3 years of related experience, with strong computer skills and knowledge of Banner/Ellucian Experience, BDMS, and Parchment.

Qualifications

• Associate’s degree and 3 years of directly related work experience.
• Experience in postsecondary Registrar Office, Academic Advisement or Student Affairs preferred.
• Strong computer and interpersonal, written and verbal communication skills.
• Ability to multi-task in a fast-paced office and meet deadlines.
• Proficiency in Banner/Ellucian Experience, BDMS, Parchment and SQL.

Responsibilities

• Manage phone, voicemail, instant messaging and email communication related to FERPA, Registrar Office policy, procedure and processes including Banner/Ellucian Experience issues, student record requests, registration changes, etc.
• Assist Enrollment Advising Team with questions regarding Transient Students & general Registrar’s Office questions.
• Serve as the Registrar’s point of contact for the Bursar’s Office to assist with student records during payment disbursement periods.
• Process transcripts, Accuplacer/SAT/ACT scores using Banner Student Data Management System (BDMS) and Parchment’s Robo Registrar. Scan and index documents to students’ BDMS records.
• Assist with registration labs and graduation activities. Assist with the design and execution of special events, projects and activities as requested.
• Provides guidance and information regarding Registrar and Graduation Office policies, procedures and FERPA information to faculty, staff, Division Deans and Program Directors.

Skills

Banner

Ellucian Experience

BDMS

Parchment

DegreeWorks

SQL

Excel

Mail merge

Word

Education

Associate's degree

Tools

Banner

Job description

Gwinnett Technical College is seeking a Specialist in the Registrar’s Office to handle student records, transcripts, and registration support on the Lawrenceville campus. This full-time, benefited, FLSA non-exempt role reports to the Assistant Director of the Registrar’s Office.

The position requires an Associate’s degree and 3 years of related experience, with strong computer skills and knowledge of Banner/Ellucian Experience, BDMS, and Parchment.